Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen.

LCD code

Condition/solution

(E-01)

A fatal error has occurred. Turn the product off and then back on again. If the error

 

continues, check for a paper jam. If there is no paper jam, contact Epson for support.

(W-02)

Paper is jammed in the product. Remove the jammed paper, then turn the product off and

 

back on again.

(W-03)

Paper is jammed in the product. Remove the jammed paper, then press the start button

 

to clear the error.

(W-10)

Ink cartridges are installed incorrectly. Replace or reinstall the cartridge indicated on the

 

LCD screen.

(W-12)

An ink cartridge indicated on the LCD screen is not recognized. Replace the ink cartridge.

 

Epson recommends using genuine Epson ink cartridges.

(E-10)

An ink pad needs service. The ink pad is at the end of its service life. Turn off the product

 

and contact Epson for support.

(W-13)

An ink pad is nearing the end of its service life. Contact Epson for support. (To continue

 

printing, press the start button.)

(E-02)

A fatal scanner error has occurred. Turn the product off and then back on again. If the error

 

continues, contact Epson for support.

(I-22)

To establish a wireless connection using an access point, press the button on the access

 

point or click the button on the access point's wireless settings screen displayed on your

 

computer screen.

(I-23)

Enter the PIN code displayed on the LCD screen into the access point or computer within

 

two minutes. If you wait longer than two minutes, a time-out error occurs, the code

 

changes, and you must enter a new code.

(I-31)

To make wireless connection settings from your computer, insert your product CD into

 

your computer and follow the on-screen instructions.

(I-60)

Your computer may not support WSD (Web Services for Devices). The Scan to PC (WSD)

 

function is available only for computers running English versions of Windows 8, Windows

 

7, or Windows Vista.

Parent topic: Solving Problems

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Epson XP-310 manual Product Status Messages, LCD code Condition/solution
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XP-310 specifications

The Epson XP-310, part of the Expression Home series, is a compact all-in-one inkjet printer designed primarily for home users who seek convenience and versatility without compromising on quality. This model is particularly noted for its balance of size, functionality, and affordability, making it an attractive choice for families and small offices alike.

One of the standout features of the XP-310 is its wireless printing capabilities. Utilizing Wi-Fi connectivity, users can effortlessly print documents and photos directly from their smartphones or tablets using Epson’s iPrint app. This feature enhances ease of use, allowing printing from various devices without the need for cumbersome cables.

In terms of print quality, the XP-310 employs a PrecisionCore printhead technology, which enables it to produce sharp text and vibrant images. The resolution reaches up to 5760 x 1440 dpi, ensuring that photographs come out with exceptional clarity and color accuracy. This attribute is particularly appealing to users who value high-fidelity photo printing as part of their daily needs.

Another key characteristic is its multifunctionality. The XP-310 serves as a printer, scanner, and copier, providing a versatile solution for a wide range of tasks. The 1.44-inch color LCD display streamlines the user experience, allowing for easy navigation through its various functions, including copying and scanning directly to and from USB drives.

The printer supports various paper sizes, including letter, legal, and envelopes, along with photo paper, making it suitable for printing everything from school assignments to family pictures. The device is also designed for efficiency, with individual ink cartridges that allow users to replace only the color that runs out, minimizing waste and saving costs.

Overall, the Epson XP-310 represents a user-friendly, feature-rich solution for those who seek a reliable all-in-one printer. Its combination of wireless capabilities, high-quality output, and multifunctional design caters to the diverse needs of modern home users, ensuring that it remains a popular choice in today's competitive market. With its compact size, it comfortably fits into any home or small office setup, delivering notable performance and convenience.
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