Product Does Not Appear in Mac OS X Printer Window

Cannot Print Over a Network

Cannot Scan Over a Network

Parent topic: Solving Problems

Product Cannot Connect to a Wireless Router or Access Point

If your product has trouble finding or connecting to a wireless router or access point, try these solutions:

•Make sure to place your product within contact range of your router or access point.

Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

•Verify that your router or access point is operating correctly by connecting to it from your computer or another device.

•You may need to disable the firewall and any anti-virus software on your wireless router or access point.

•Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.

•If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually.

•If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly.

•Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.

•If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on your device may have been changed. If necessary, deleted the existing DIRECT-xxxxxxxxconnection settings from your device and enter a new password. See your device documentation for instructions.

•If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol.

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Epson XP-310 manual Product Cannot Connect to a Wireless Router or Access Point
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XP-310 specifications

The Epson XP-310, part of the Expression Home series, is a compact all-in-one inkjet printer designed primarily for home users who seek convenience and versatility without compromising on quality. This model is particularly noted for its balance of size, functionality, and affordability, making it an attractive choice for families and small offices alike.

One of the standout features of the XP-310 is its wireless printing capabilities. Utilizing Wi-Fi connectivity, users can effortlessly print documents and photos directly from their smartphones or tablets using Epson’s iPrint app. This feature enhances ease of use, allowing printing from various devices without the need for cumbersome cables.

In terms of print quality, the XP-310 employs a PrecisionCore printhead technology, which enables it to produce sharp text and vibrant images. The resolution reaches up to 5760 x 1440 dpi, ensuring that photographs come out with exceptional clarity and color accuracy. This attribute is particularly appealing to users who value high-fidelity photo printing as part of their daily needs.

Another key characteristic is its multifunctionality. The XP-310 serves as a printer, scanner, and copier, providing a versatile solution for a wide range of tasks. The 1.44-inch color LCD display streamlines the user experience, allowing for easy navigation through its various functions, including copying and scanning directly to and from USB drives.

The printer supports various paper sizes, including letter, legal, and envelopes, along with photo paper, making it suitable for printing everything from school assignments to family pictures. The device is also designed for efficiency, with individual ink cartridges that allow users to replace only the color that runs out, minimizing waste and saving costs.

Overall, the Epson XP-310 represents a user-friendly, feature-rich solution for those who seek a reliable all-in-one printer. Its combination of wireless capabilities, high-quality output, and multifunctional design caters to the diverse needs of modern home users, ensuring that it remains a popular choice in today's competitive market. With its compact size, it comfortably fits into any home or small office setup, delivering notable performance and convenience.
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