Equator EW 620 owner manual Warranty, Exclusions, Remote Locations

WARRANTY INFORMATION

Your Equator Appliance is protected by this warranty under normal,

personal, family or household use

(5 Year Limited Warranty - 1st year parts & labor, 2nd year parts, 3rd-5th year main motor), and limited commercial use (90 days) in the USA and Canada.

WARRANTY

Manufacturer undertakes to the consumer-owner to repair or, at our option, to replace any part of this product which proves to be defective in workmanship or material under normal personal, family or household use, in the USA and Canada, for a period of one year from the date of original purchase. For commercial use, the product is warranted for a period of 90 days. During this period, we will provide all labor and parts necessary to correct such defect, free of charge, if the appliance has been installed and operated in accordance with Equator Appliances’ written instructions with the appliance. Ready access to the appliance, for service, is the responsibility of the consumer-owner. Equator Appliances will not be responsible for the installation and uninstallation of the unit.

EXCLUSIONS

In no event shall Equator Appliances be liable for incidental or consequential damages or for damages resulting from external causes such as abuse, misuse, incorrect voltage or acts God. This warranty does not cover service calls which do not involve defective workmanship or materials covered by this warranty or incorrect installation procedures. Accordingly, diagnosis and repair costs for a service call which does not involve defective workmanship or materials will be the responsibility of the consumer-owner.

Specifically, the following work is not covered under warranty and does not constitute warranty work:

Installation – e.g. improper hook-up or leveling or non-removal of shipping bolts Maintenance – e.g. cleaning of air and/or water filter

Damage – e.g. replacing broken door handle / damage to cabinet or external parts. RV’s / Boats – e.g. excessive movement caused by travel or movement of vehicle.

Most work is covered. The defining factor is, has the machine malfunctioned (manufacturer is responsible) or has the customer omitted or done something to cause machine to malfunction (customer is responsible). Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

REMOTE LOCATIONS

In case the area of service is in a remote location, Equator Appliances may have to request for the appliance to be taken to the nearest authorized service agent we can find in order to provide service.

2 Washer Owner’s Manual