WARRANTY INFORMATION

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twelve (12) months service, parts and labor.

•Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ DVDM-300 User’s Manual

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Escient DVDM-300 user manual Warranty Information
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DVDM-300 specifications

The Escient DVDM-300 is a state-of-the-art digital media management system that revolutionizes how users interact with their DVD collections. Designed for audiophiles and home cinema enthusiasts, it combines cutting-edge technology with user-friendly features to deliver an unparalleled experience in media playback and organization.

One of the standout features of the DVDM-300 is its ability to store and manage a vast library of DVDs. With a storage capacity that can accommodate up to 300 DVDs, users can easily digitize their physical collections, allowing for quick access and playback of their favorite titles. The unit utilizes advanced DVD ripping technology, ensuring that the transfer of data from disc to hard drive is both fast and reliable, without compromising on audio or video quality.

Another significant characteristic of the Escient DVDM-300 is its integration with various streaming services and home automation systems. The device offers seamless compatibility with systems like Control4 and Crestron, enabling users to incorporate the DVDM-300 into their existing home theaters or smart home setups. Furthermore, the system supports metadata retrieval, providing detailed information about each title, including descriptions, artwork, and additional media details, making browsing through a collection more intuitive and visually appealing.

In terms of audio support, the DVDM-300 is equipped with high-end audio processing capabilities, ensuring that users can experience their media in pristine quality. It supports various audio formats, including Dolby Digital and DTS, which enhances the listening experience by delivering immersive sound with clarity and depth.

The user interface of the Escient DVDM-300 is designed with simplicity and functionality in mind. With an intuitive on-screen navigation system, users can effortlessly search for titles, browse genres, and create playlists. Additionally, the remote control is ergonomically designed for ease of use, allowing quick access to favorite features and settings without the need to navigate through complex menus.

Connectivity is another area where the DVDM-300 excels. It includes multiple HDMI outputs, analog audio outputs, and network capabilities, allowing users to integrate the system into various setups and devices easily. This versatility ensures that whether you are watching movies on a large screen or listening to audio on a multi-room system, the Escient DVDM-300 can accommodate your needs.

In conclusion, the Escient DVDM-300 is an exceptional DVD management system that combines powerful technology with user-centric features. With its impressive storage capacity, high-quality audio support, seamless integration capabilities, and intuitive interface, it represents a top choice for those looking to modernize their media collections while enjoying enhanced playback experiences.
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