Troubleshooting

Problem

Solution

Error 1

 

Tape jammed or low battery

Remove cassette to clear the tape jam

 

Replace batteries

 

 

Error 2

 

Big Font cannot be selected

Select another format

with characters in memory

 

 

 

Error 3

 

Big Font cannot be selected with style/box/

Select another format

underline/2 line or lower case

 

 

 

Error 4

 

Memory buffer is full

Delete some or all of the buffer text

 

 

Error 5

 

Text is bigger than defined length

Choose a longer label length

 

 

Error 6

 

2 line cannot be selected with the format

Select another format

 

 

Display Blinks

 

The cursor cannot move further

Wrong key pressed in editing mode

to the left or right

Wrong key pressed in menu

 

 

No display

Check that machine is on

 

Check batteries and replace

 

 

No response from keys

Remove batteries and re-insert after a short period

 

of time. The machine will reset and return to

 

default settings.

 

 

No printing or poor text

Check batteries and replace if necessary

 

Check installation of cassette

 

Clean printhead (see cleaning)

10

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Esselte QX50 manual Troubleshooting