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Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup bag, blocked hose or clogged filter. If these conditions are found, fix them and wait at
least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
Problem Solving
Problem Cause Solution
Motor will not start.
Power plug • Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Vacuum does not
clean carpet.
Dust bag and filter • Replace dust bag; clean and/or change filter.
• If picking up fine dust, the dust bag may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the filter. Refer to page 2 for filter maintenance.
Make sure filter and dust bag are installed properly.
No suction at the
end of hose.
Dust bag and filter
Filter
Hose
• Replace dust bag; clean and/or change filter.
• If picking up fine dust, the dust bag may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the filter. Refer to page 2 for filter maintenance.
Make sure filter and dust bag are installed properly.
• (Located above the dust cup). Check & clean debris to maintain
full air flow. Page 2
• Remove clogs from the hose that restrict the airflow.
•
Make sure hose end is replaced into opening on vacuum base.
Vacuum is hard
to push. Belt • Replace a worn, cut or out of shape belt. Page 4
Burning smell; brush
roll will not turn.
Belt • Check brush roll for debris. Page 4
• Replace broken or out of shape belt. Page 4
Belt • Replace a worn, cut or out of shape belt. Page 4
Hose • Remove clogs from the hose that restrict the airflow.
•
Make sure hose end is replaced into opening on vacuum base.
Power switch • Step on power switch to turn vacuum on.
Thermal cut-off • See above.
Make sure vacuum is turned off and power cord is unplugged.
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