Zanussi ZBM 972 manual Something not working, Service and Spare Parts, 0870, Symptom, Solution

Something not working

If the oven is not working correctly, please carry out the following checks, before contacting your local Zanussi Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM	SOLUTION
ν The oven does not come on	υ Press the OVEN ON button, then select a cooking
	function.
	υ Check the fuse and ensure the socket switch or the
	switch from the mains supply to the oven are ON.
ν The oven light does not come on	υ Switch on the oven using push button 1.
	υ Check the light bulb, and replace it if necessary
	(see "Replacing the Oven Light")
ν It takes too long to finish the dishes, or they are	υ The temperature may need adjusting
cooked too fast.	υ Refer to the cooking function sections and to any
	cooking chart provided
ν Steam and condensation settle on the food and the	υ Leave dishes inside the oven no longer than 15-20
oven cavity.	minutes after the cooking is completed.
ν The timer does not work	υ Check the instructions for the timer.
ν The oven fan is noisy	υ Check the grease filter is correctly fitted.
	υ Check that shelves and bakeware are not vibrating
	in contact with the oven back panel.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

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