Observed Problem Possible Cause Remedy

Parlor Vent Free Fireplace

TROUBLESHOOTING

WARNING

•Turn appliance OFF and allow to cool before servicing.

•Only a qualified service person should service and repair the heater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

When ignitor button is pressed,	1.	Ignitor electrode positioned wrong.
there is no spark at ODS/pilot.	2.	Ignitor electrode is broken.
	3.	Ignitor electrode not connected to ignitor
		cable.
	4. Ignitor cable pinched or wet. Keep ignitor
		cable dry.
	5.	Broken ignitor cable.
	6.	Bad piezo ignitor.
Appliance produces unwanted	1. Appliance burning vapors from paint,
odors.		hair spray, glues, etc.
	2.	Gas leak.
	3.	Initial burn off.

1Replace ignitor.

2. Replace ignitor.

3. Reconnect ignitor cable.

4.Free ignitor cable if pinched by any metal or tubing.

5.Replace ignitor cable.

6.Replace piezo ignitor.

1.Ventilate room. Stop using odor causing products while heater is running.

2.Locate and correct all leaks.

3.Ventilate room and turn unit on high until odor is gone. Odor should be gone after 6 hours of continuous use.

Appliance shuts off during 1. Not enough fresh air is available for

use.	ODS/ pilot to operate.
2.	Low line pressure.
3.	ODS/pilot is partially clogged.
4.	Defective Thermopile.
5.	Restrictions in incoming air flow.

1.Open window and/or door for ventila- tion.

2.Contact local gas company.

3.Clean ODS/pilot.

4.Check pilot flame, check wire con- nections, check output, should be 325 milli-volts across TH/TP and TP Terminals with ON/OFF switches off.

5.Check for bottom riser on glass door, sunken fireplace, excessive lava rock/cinders densely packed against grate.

Gas odor even when control knob is in OFF position.

When ignitor button is pressed, there is spark at ODS pilot, but no ignition.

1.Gas leak.

2.Control valve defective.

1.Gas supply turned off or manual shutoff valve closed.

2.Control knob not in PILOT position.

3.Control knob not pressed in while in PILOT position.

4.Air in gas lines when installed.

5.ODS/pilot is clogged.

6.Gas regulator setting is not correct.

1.Locate and correct all leaks.

2.Replace control valve.

1.Turn on gas supply or open manual shutoff valve.

2.Turn control knob to PILOT posi- tion.

3.Press in control knob while in PILOT position.

4.Continue holding down control knob. Repeat igniting operation until air is removed.

5.Replace ODS/pilot assembly or get it serviced.

6.Replace gas regulator.

90D0093

PL20 specifications

The Monessen Hearth PL20 is an exemplary addition to any home, designed for both aesthetics and functionality. This versatile gas fireplace offers an ideal solution for those seeking warmth and charm without the hassle of traditional wood-burning options. The PL20 is noted for its sleek contemporary design, making it a perfect fit for various home styles, whether modern or classic.

One of the standout features of the Monessen Hearth PL20 is its powerful heating capability. With an impressive heating capacity of up to 20,000 BTUs, it effectively warms up spaces ranging from small to medium-sized rooms, providing comfort during the coldest months. The adjustable flame height allows users to customize their heating experience, creating an ambiance that suits their mood while maintaining efficiency.

The PL20 is equipped with advanced technologies that enhance its performance and user convenience. The innovative piezo igniter ensures a quick and reliable start, eliminating the need for matches or kindling, making it incredibly user-friendly. Additionally, the remote control capability allows homeowners to easily adjust the flame and temperature settings from the comfort of their seating area.

Safety is a top priority in the design of the PL20. It includes an automatic shut-off feature that activates if it detects any irregularities in operation, ensuring peace of mind for families. The unit also comes with a protective screen, which adds an extra layer of safety, particularly in homes with children and pets.

In terms of aesthetics, the Monessen Hearth PL20 does not disappoint. It offers a variety of trim options and decorative media, allowing users to personalize their fireplace to reflect their taste. The realistic log set or decorative stones create a lifelike appearance, enhancing the overall visual appeal of the unit.

Additionally, the PL20 boasts energy efficiency that resonates with eco-conscious homeowners. By using natural gas or propane, it minimizes environmental impact while providing consistent heating. Its sealed combustion system draws air from outside, ensuring that indoor air quality remains unaffected during operation.

Overall, the Monessen Hearth PL20 is a remarkable fireplace that combines modern functionality with classic charm. Its advanced technologies, safety features, and customizable aesthetics make it an excellent choice for anyone looking to enhance their home's warmth and style. Whether used for family gatherings or quiet nights in, the PL20 promises to deliver comfort and elegance in every setting.

Monessen Hearth PL20 Observed Problem Possible Cause Remedy, Troubleshooting

Models: PL20