Eureka 2270, 2290 warranty Problem Solving Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	✓ Electric Plug	Push plug securely into outlet.
		Try another outlet.
		Check circuit breaker.
Motor suddenly stops.	✓ Thermal Cut Off	Refer to page 7.
Does not clean the carpet or	✓ Disposable Dust Bag	Change the bag. Hint: If picking up fine dust, the bag
floor.	and Filter(s)	may not look full, but a fine substance tends to reduce
		suction when it blocks the airflow through the paper bag
		and filter(s). Make sure the dust bag is installed properly.
		Make sure bag cover is installed properly.
	✓ Belt	Replace a cut, loose or out of shape belt.
	✓ Brush Roll	Clean hair and thread from bristles and end cap area.
		Replace brush roll if bristles are worn.
	✓ Hose	Remove any clogs from the hose that restrict the airflow.
No suction at the end of the	✓ Disposable Dust Bag	Change the bag. Hint: If picking up fine dust, the bag
hose.		may not look full, but a fine substance tends to reduce
		suction when it blocks the airflow through the paper bag.
	✓ Hose	Remove any clogs from the hose that restrict the airflow.
		Check both ends of the hose. (See pages 12-13)
Noise from the brush roll area.	✓ Brush Roll	Remove hood and clean debris from the brush roll area.
	✓ Belt	Replace a cut, loose or out of shape belt.
Cleaner is hard to push.	✓ Cleaner Height Setting	Turn adjustment knob to a higher position. Hint: Put
		handle in operating position. Tilt the cleaner back to
		raise the front wheels off floor. Then turn the knob.
	✓ Belt	Replace a cut, loose and out of shape belt.
Brush roll will not turn.	✓ Belt	Replace cut, loose or out of shape belt.
Burning smell.	✓ Belt	Replace cut, loose or out of shape belt.
Cleaning height knob will not	✓ Cleaner Height Setting	Hint: Put handle in operating position. Tilt the cleaner
slide.		back to raise the front wheels off floor. Then slide the
		knob.
Missing parts.		Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,
		central standard time, Monday through Friday. Know the
		model and serial numbers when you call.
Questions?		Call 1-800-282-2886, 8 a.m. to 7:30 p.m., (CST), Monday
		- Friday. 10:00 a.m. to 6:30 p.m. (CST) Saturday. Know
		the model and serial numbers when you call.

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