Eureka 340, 350 warranty Problem Solving, Cause, Solution

PROBLEM SOLVING

NOTE: Unplug the electrical cord before servicing.

PROBLEM		CAUSE	SOLUTION
Appliance won’t	✓	Electric plug	Push plug securely into
start			outlet. Verify power on light
			is on.
			Try another outlet.
			Check circuit breaker.
	✓	No water in tank	Check the tank for water.
Appliance won’t	✓	No water in tank	Check the tank for water.
make steam
Appliance spits	✓	Too much water in	Check the water level in the
water out of nozzle		tank. Do not overfill.	tank.
	✓	Unit positioned	Use in upright position.
		upside down.
	✓	Not fully preheated.	Allow more time for water to
			heat up.
Water boils out of fill	✓	Water tank too hot.	Allow more time for cooling.
spout when adding			Add water slowly.
water.
			Use special funnel provided.
Accessories will not	✓ Not properly		Check for proper assembly.
stay on.		installed.	Review this guide for
			assembly instructions.
General questions	✓	Assembly or related	Call 1-800-438-7352
		accessories	between 8:00 AM–4:45 PM
			Monday through Friday,
			central standard time.
			Know the Model and Type
			numbers when you call.

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