ENGLISH
Problem Solving
CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem | Cause | Solution |
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Motor will not start. | Power Plug | • Push plug securely into outlet. |
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| • Try another outlet. |
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| • Check circuit breaker. |
| On/Off Switch | • Press on/off switch. |
| Thermal Cut Off | • Refer to page 5. |
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Motor suddenly stops. | Thermal Cut Off | • Refer to page 5. |
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Does not clean carpet or bare floor | Dust Cup and Filter(s) | • Empty the dust cup. Clean or change the filter. |
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| Clean the filter screen. Hint: If picking up fine |
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| dust, the dust cup may not look full, but a fine |
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| substance tends to reduce suction when it blocks |
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| airflow through the filter. Make sure the filter is |
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| clean and properly installed. |
| Belt | • Replace a cut, or out of shape belt. |
| Brush Roll | • Clean hair and thread from bristles and end cap |
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| area. Replace brush roll if bristles are worn. |
| Hose | • Remove any clogs from the hose. See page 13. |
| Clear blockage | • Remove blockage. See page 13. |
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No suction at the end of the hose | Dust Cup and Filter(s) | • Empty the dust cup. Clean or change the filter. |
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| Clean the filter screen. Hint: If picking up fine dust, |
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| the dust cup may not look full, but a fine substance |
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| tends to reduce suction when it blocks airflow |
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| through the filter. Make sure the filter is clean and |
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| properly installed. |
| Hose | • Remove any clogs from the hose. See page 13. |
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| • Check hose for cuts or holes. |
| Clear blockage | • Remove blockage. See page 13. |
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Noise from the brush roll area | Belt | • Replace a cut or out of shape belt. |
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Cleaner is hard to push | Belt | • Replace a cut or out of shape belt. |
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Brush roll with not turn | Belt | • Replace a cut or out of shape belt. |
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Handle will not release | Handle release | • Step on outer edge of hood to release. |
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