Eureka 4710 Series Problem, Cause, Solution, Motor will not start, Vacuum does not, clean carpet

Thermal Cut-Off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.

Problem Solving

! Make sure vacuum is turned off and power cord is unplugged.

Problem	Cause	Solution
Motor will not start.	Power plug	• Push plug securely into outlet.
		• Try another outlet.
		• Check circuit breaker.
	Power switch	• Step on power switch to turn vacuum on.
	Thermal cut-off	• See above.
Vacuum does not	Dust cup and filter	• Empty dust cup, clean and/or change filter.
clean carpet.		• If picking up fine dust, the dust cup may not look full, but
		a fine substance tends to reduce suction when it blocks
		air flow through the filter. Refer to page 2 for filter
		maintenance. Make sure filter screen, filter and dust cup
		are installed properly.
	Belt	• Replace a worn, cut or out of shape belt. Page 4
	Hose	• Remove clogs from the hose that restrict the airflow. Page 5
		• Make sure both ends of hose are placed in openings.
	Carpet height setting	• Turn height adjustment knob to another position.
No suction at the	Dust cup and filter	• Empty dust cup, clean and/or change filter.
end of hose.		• If picking up fine dust, the dust cup may not look full, but
		a fine substance tends to reduce suction when it blocks
		air flow through the filter. Refer to page 2 for filter
		maintenance. Make sure filter screen, filter and dust cup
		are installed properly.
	Hose	• Remove clogs from the hose that restrict the airflow. Page 5
		• Make sure both ends of hose are placed in openings.
Vacuum is hard	Carpet height setting	• Adjust knob to a higher position.
to push.
	Belt	• Replace a worn, cut or out of shape belt. Page 4
Burning smell; brush	Belt	• Check brush roll for debris. Page 4
roll will not turn.		• Replace broken or out of shape belt. Page 4

6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com