13
EN
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance
(see Assistance).
Troubleshooting* Only available in selected models.
Problem: Possible causes / Solutions:
The dishwasher does not start
or cannot be controlled • Switch off the appliance by pressing the ON/OFF but t on, switch it back on after
approximately one minute and reset the program.
• The appl iance has not been plugged in properly.
• The dis hwasher door has not been shut properly.
The door won’t close • The lock was released. Strongly push the door until a “ clacking” noise is heard.
No water drains out from the
dishwasher.
• The dis hwasher cycle has not yet finished.
• The water inlet hose is bent (see Installation).
• The drai n duct is blocked.
• The fi lter is clogged up with food residues.
The dishwasher makes
excessive noise. • The dishes are rattling against each other or agai nst the sprayer arms.
• An exces sive amount of foam has been produced: the detergent has not been
measured out correctly or it is not suitable for use i n dishwashers (see Start-up
and use).
The dishes and glasses are
covered in a white film or
limescale deposits.
• The lev el of the refined salt is low or the dosage setting is not suited to the
hardness of the water (see Rinse aid and salt).
• The li d on t he salt dispenser is not closed properly.
• The ri nse aid has been used up or the dosage is too low.
The dishes and glasses are
streaked or have a bluish tinge. • The rinse aid dosage is too high.
The crockery has not been
dried properly. • A wash cycle without a drying program has been selected.
• The ri nse aid has been used up or the dosage is too low (see Rinse aid and salt).
• The ri nse aid dispenser setting is not suitable.
• The cr ockery is made from non-stick material or plastic.
The dishes are not clean. • The racks are overloaded (see Loading the racks).
• The cr ockery has not been arranged well.
• The spr ayer arms cannot move freely.
• The wash c ycle is too gentle (see Wash cycles).
• An exces sive amount of foam has been produced: the detergent has not been
measured out correctly or it is not suitable for use i n dishwashers (see Start-up
and use).
• The li d on t he rinse aid compartment has not been shut correctly.
• The fi lter is dirty or blocked (see Care and maintenance).
• The ref ined salt level is low (see Rinse aid and salt).
The dishwasher does not take
any water in/Tap shut-off alarm
(the Drying and End indicator
lights flashes).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance is locked because no action was taken when the indic at or lights
were flashing. Switch off the machine using the ON/OFF button, tur n on t he tap
and switch the machine back on after 20 seconds by pressing the same but ton.
Re-programme the machine and restart the wash cycle.
Water inlet hose alarm/Water
inlet filter blocked.
(the Washing, Drying and End
indicator lights flashes).
• Switch off the appliance by pressing the ON/OFF button. Shut off the water tap to
eliminate the risk of flooding and remove the plug from the elec trical socket. Make
sure the water inlet filter has not become blocked by various i m purities. (see “Care
and maintenance” chapter).