CARE AND MAINTENANCE - cont.
fig. 13 | fig. 14 | fig. 15 |
fig. 17b
TROUBLESHOOTING GUIDE & REPLACEMENT PARTS
PROBLEM | SUGGESTED SOLUTION | |
Vacuum will not operate | 1 | The battery may be depleted. Charge the vacuum until the complete oval |
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| around the power button is illuminated, indicating a complete charge. |
| 2 | See “Restarting after a jam” on page 8. |
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Charging indicator does not | 1 | Check to see if the charge adapter is plugged in properly to the outlet and to |
illuminate |
| the charge stand. |
| 2 | Ensure that the vacuum is properly seated in the charging base. |
| 3 | Ensure there is no debris accumulated on the metal charge contacts on the |
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| back of the nozzle and on the charge base. |
| 4 | Ensure that the electrical outlet is supplying power to the charger. Check the |
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| fuse/breaker. |
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Motorized brush will not work | 1 | See “Cleaning the Motorized Brush and Clearing Blockages” on page 7 and |
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| “Restarting after a jam” on page 8. |
| 2 | Ensure that the motorized brush is properly attached. |
fig. 16 | fig. 17a | fig. 18 |
Vacuum will not pick up or suction power is weak
1 | Empty the dust cup container. |
2 | Remove the dust cup filter, check for blockages and remove. Clean or |
| replace the dust cup filter (See “Replacement Parts” below). Note: It is |
| important to clean the dust cup filter every month. |
4Inspect the rotating brush for a
5Use a flashlight to inspect inside the air duct at the bottom of the main body and remove any debris or blockages that may be there. Reattach the motorized brush, ensuring it clicks into place.
6Remove the dust cup and use the flashlight to check the air path on the spine of the vacuum and remove any debris or blockages. Then replace the dust cup.
BRUSH BAR REMOVAL
1For easier cleaning, the brush roll can be removed from the nozzle. Using a coin, turn the dial next to the brush roll access door to the unlock position. (fig. 14) Remove the brush roll access door.
(fig. 15)
2Slip the black belt off of the white gear and lift out the brush roll. (fig. 16)
BRUSH BAR INSERTION
1To reinsert the brush roll, first slip the black belt onto the white gear (fig. 17a), then align the white square on the opposite side of the brush roll into the square slot. (fig. 17b)
2Align the white square on the belt side and position into its slot. (fig. 18)
3Replace the door, inserting the wheel side first. Use a coin to move the dial to the lock position.
RESTARTING AFTER A JAM
If the indicator light around the power button flashes, the brush bar has jammed and will cease to operate.
1 | Turn the unit off and allow it to |
| cool down for 10 seconds. |
2 | Ensure that nothing is blocking |
| the motorized brush or wrapped |
| around the brush bar. |
3 | Turn the power on and the unit |
3 | The battery may need to be charged, charge until the complete oval around |
| the power button is illuminated. |
4 | Ensure that the motorized brush is properly attached. |
Dust escapes from vacuum | 1 | Empty the dust cup container. |
| 2 | Ensure that the filter is inserted completely into its holder below |
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| the dust cup. |
| 3 | Check for punctures in dust cup filter or cracks in the dust cup and replace. |
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Vacuum turns off on its own | 1 | Charge the unit until the complete oval around the power button is |
| illuminated. | |
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| |
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Run time has decreased over time | 1 | Perform the following steps: |
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a Charge the vacuum for a minimum of 6 hours. b Run the vacuum until it turns itself off.
c Charge the vacuum for a minimum of 6 hours.
REPLACEMENT PARTS
A | XA1100 | Charging Adapter |
B | XB1100 | Battery pack |
C | XF1100 | Filters (2) |
For any other servicing, call Customer Support at
or visit www.sharkclean.com
8 | TOLL FREE: |
should operate normally. |
www.sharkclean.com | 9 |