TROUBLESHOOTING 45
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time and money.
Problem | Possible Causes | Solutions |
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Refrigerator and | The refrigerator control is set to | Turn the control ON. Refer to the Setting the |
Freezer section | OFF (some models). | Controls section for proper temperature settings. |
are not cooling. |
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| Refrigerator is in the defrost | During the defrost cycle, the temperature of |
| cycle. | each compartment may raise slightly. Wait 30 |
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| minutes and confirm the proper temperature |
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| has been restored once the defrost cycle has |
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| completed. |
| Refrigerator was recently | It may take up to 24 hours for each compartment |
| installed. | to reach the desired temperature. |
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| Refrigerator was recently | If the refrigerator was stored for a long period of |
| relocated. | time or moved on its side, it is necessary for the |
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| refrigerator to stand upright for 24 hours before |
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| connecting it to power. |
Cooling System | Refrigerator is replacing an | Modern refrigerators require more operating |
runs too much. | older model. | time but use less energy due to more efficient |
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| technology. |
| Refrigerator was recently | The refrigerator will take up to 24 hours to cool |
| plugged in or power restored. | completely. |
| Door opened often or a large | Adding food and opening the door warms the |
| amount of food / hot food was | refrigerator, requiring the compressor to run |
| added. | longer in order to cool the refrigerator back |
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| down. In order to conserve energy, try to get |
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| everything you need out of the refrigerator |
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| at once, keep food organized so it is easy to |
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| find, and close the door as soon as the food is |
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| removed. (Refer to the Food Storage Guide.) |
| Doors are not closed | Firmly push the doors shut. If they will not |
| completely. | shut all the way, see the Doors will not close |
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| completely or pop open section in Parts & |
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| Features Troubleshooting. |
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| Refrigerator is installed in a hot | The compressor will run longer under warm |
| location. | conditions. At normal room temperatures (70°F) |
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| expect your compressor to run about 40% to |
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| 80% of the time. Under warmer conditions, |
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| expect it to run even more often. The refrigerator |
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| should not be operated above 110°F. |
| Condenser / back cover is | Use a vacuum cleaner with an attachment to |
| clogged. | clean the condenser cover and vents. Do not |
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| remove the panel covering the condenser coil |
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| area. |
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