TROUBLESHOOTING
Although the manufacturer has attempted to ensure that your grill will operate properly and satisfactorily, sometimes problems do arise. The following troubleshooting guide lists several possible problems and their probable cause and solution.
Problem | Cause | Solution |
Burner will not light. | Gas injector not inserted in venturi tube. | Realign/engage gas injector with the venturi tube. |
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| Clogged gas injector. | Remove gas injector from gas control assembly |
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| and clean. |
| Obstruction in gas line. | For propane models, ensure gas valve on cylin- |
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| der is OFF. Remove flexible hose and blow out |
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| any debris. |
| Spider webs in venturi tubes. | Clean venturi tubes. See Maintenance Section. |
| Misalignment of collector box and burner. | Position electrode properly. Clean collector box. |
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| Out of gas. | Refill LP gas cylinder. If natural model, turn on |
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| gas at source. |
| Dead battery. | Replace with AA Alkaline battery. |
Inadequate grill temperature. | Poor combustion. | Adjust air shutter. |
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| Misalignment of venturi tube and gas injec- | Realign/engage gas injector with the venturi tube. |
| tor. |
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| Inadequate gas pressure. | Contact gas supplier for assistance. |
| Incorrect orifice/valve setting. | Refer to gas conversion instructions in this |
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| manual. |
Flames off the burner. | Cold grill. | Preheat grill at least 5 minutes on HI with the grill |
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| lid open. |
| Misalignment of burner tube and gas injec- | Realign/engage gas injector with the burner tube. |
| tor. |
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| Poor combustion. | Adjust air shutter. |
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| Extreme wind. | Turn or shield grill. |
Yellow flames. | Air shutter improperly set. | Open air shutter. |
| Spider webs in venturi tubes. | Clean venturi tubes. See Maintenance Section. |
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| Seasoning salts on burner. | Clean by washing burner with mild detergent. |
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| Oil film on burner. | Allow burner to operate on HI for |
Low heat with knob in "High" posi- |
| Check for proper gas supply and pressure. |
tion. |
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| If using L.P. gas, check for empty tank. |
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| Check for kinks in supply line. |
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| If only one burner appears low, clean burner, |
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| clearing ports of any obstructions. |
Infrared back burner won't light. |
| Check the burner inlet for obstructions. |
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| Grill may be in a dusty area. Move to a less dusty |
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| area if possible. |
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