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  | TROUBLESHOOTING 51  | |
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Problem | Possible Causes  | Solutions  | |
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Not dispensing  | New installation or water line  | Dispense 2.5 gallons of water (flush for  | |
water.  | recently connected.  | approximately 5 minutes) to remove trapped air  | |
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  | and contaminates from the system.  | |
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  | Do not dispense the entire 2.5 gallon amount  | |
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  | continuously. Depress and release the dispenser  | |
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  | pad for cycles of 30 seconds ON and 60 seconds  | |
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  | OFF. | |
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  | The dispenser panel is locked. | Press and hold the Lock button for three seconds  | |
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  | to unlock the control panel and dispenser. | |
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  | The dispenser is not set for | The dispenser can be set for ice or water. Make  | |
  | water dispensing. | certain that the control panel is set for the proper  | |
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  | operation. Press the Water button on the control  | |
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  | panel to dispense water. | |
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  | Refrigerator or freezer doors are  | Water will not dispense if any of the refrigerator  | |
  | not closed properly.  | doors are left open.  | |
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  | Water filter has been recently  | After the water filter is replaced, dispense 2.5  | |
  | removed or replaced.  | gallons of water (flush for approximately 5  | |
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  | minutes) to remove trapped air and contaminates  | |
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  | from the system. Do not dispense the entire 2.5  | |
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  | gallon amount continuously. Depress and release  | |
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  | the dispenser pad for cycles of 30 seconds ON  | |
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  | and 60 seconds OFF. | |
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  | Tubing connecting refrigerator  | The tubing can kink when the refrigerator is  | |
  | to house supply valve is kinked.  | moved during installation or cleaning resulting in  | |
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  | reduced water flow. Straighten or repair the water  | |
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  | supply line and arrange it to prevent future kinks.  | |
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  | The house water supply is not  | Connect refrigerator to the water supply and turn  | |
  | connected, the valve is not  | the water shutoff valve fully open. | |
  | turned on fully, or the valve is  | 
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  | clogged.  | If the problem persists, it may be necessary to  | |
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  | contact a plumber.  | |
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