![](/images/new-backgrounds/1078662/7866299x1.webp)
ENGLISH
50TROUBLESHOOTING
Problem | Possible Causes | Solutions |
|
|
|
Not dispensing | Doors are not closed | Ice will not dispense if any of the refrigerator |
ice. | completely. | doors are left open. |
|
|
|
| Infrequent use of the dispenser. | Infrequent use of the ice dispenser will cause |
|
| the cubes to stick together over time, which |
|
| will prevent them from properly dispensing. |
|
| Check the ice bin for ice cubes clumping/sticking |
|
| together. If they are, break up the ice cubes to |
|
| allow for proper operation. |
|
|
|
| The delivery chute is clogged | Eliminate the frost or ice fragments by removing |
| with frost or ice fragments. | the ice bin and clearing the chute with a plastic |
|
| utensil. Dispensing cubed ice can also help |
|
| prevent frost or ice fragment buildup. |
|
|
|
| The dispenser display is locked. | Press and hold the Lock button for three seconds |
|
| to unlock the control panel and dispenser. |
|
|
|
| Ice bin is empty. | It may take up to 24 hours for each compartment |
|
| to reach the desired temperature and for the |
|
| icemaker to begin making ice. Make sure that the |
|
| shutoff |
|
| (arm/sensor) is not obstructed. |
|
| Once the ice supply in the bin has been |
|
| completely exhausted, it my take up to 90 |
|
| minutes before additional ice is available, and |
|
| approximately 24 hours to completely refill the |
|
| bin. |
|
|
|
Icemaker is not | Refrigerator was recently | It may take up to 24 hours for each compartment |
making ice. | installed or icemaker recently | to reach the desired temperature and for the |
| connected. | icemaker to begin making ice. |
|
|
|
| Icemaker not turned on. | Locate the icemaker on/off switch and confirm |
|
| that it is in the ON (I) position. |
|
|
|
| The ice detecting sensor is | Foreign substances or frost on the |
| obstructed. | sensor can interrupt ice production. Make sure |
|
| that the sensor area is clean at all times for proper |
|
| operation. |
|
|
|
| The refrigerator is not connected | Connect refrigerator to the water supply and turn |
| to a water supply or the supply | the water shutoff valve fully open. |
| shutoff valve is not turned on. |
|
|
|
|
| Icemaker shutoff (arm or | If your icemaker is equipped with an ice shutoff |
| sensor) obstructed. | arm, make sure that the arm moves freely. If |
|
| your icemaker is equipped with the electronic ice |
|
| shutoff sensor, make sure that there is a clear |
|
| path between the two sensors. |
|
|
|
| Reverse osmosis water filtration | Reverse osmosis filtration systems can reduce |
| system is connected to your | the water pressure below the minimum amount |
| cold water supply. | and result in icemaker issues. |
|
| (Refer to the Water Pressure section.) |
|
|
|