Scanner does not respond, Troubleshooting 367

Troubleshooting

367 The scanner does not respond

Action	Yes	No

Step 1	Go to step 2.	Turn on the printer.
Check if the printer is turned on.
Is the printer turned on?

Step 2	Go to step 3.	Connect the printer
Check if the printer cable is securely attached to the printer and the		cable securely to the
computer, print server, option, or other network device.		printer and the
		computer, print server,
Is the printer cable securely attached to the printer and the computer,		option, or other
		network device.
print server, option, or other network device?		network device.
print server, option, or other network device?

Step 3	Go to step 4.	Connect the power
Check if the power cord is plugged into the printer and a properly		cord to the printer and
grounded electrical outlet.		a properly grounded
		electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?

Step 4	Turn on the switch or	Go to step 5.
Check if the electrical outlet is turned off by a switch or breaker.	reset the breaker.
Is the electrical outlet turned off by a switch or breaker?

Step 5	Connect the printer	Go to step 6.
Check if the printer is plugged into any surge protectors, uninterruptible	power cord directly to
power supplies, or extension cords.	a properly grounded
	electrical outlet.
Is the printer plugged into any surge protectors, uninterruptible power
supplies, or extension cords?

Step 6	Unplug the other	Go to step 7.
Check other electrical equipment plugged into the outlet.	electrical equipment
	and turn on the printer.
Are the other electrical equipment working?	If the printer does not
Are the other electrical equipment working?	work, then reconnect
	work, then reconnect
	the other electrical
	equipment and then go
	to step 6.

Step 7	The problem is solved.	Contact customer
Turn off the printer, then wait for about 10 seconds, and then turn the		support.
printer back on.
Are the printer and scanner working?

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.

Lexmark 24T0041, MX810DFE, 836 manual Scanner does not respond, Troubleshooting 367

Models: 836 MX810 24T0041 MX810DFE

Troubleshooting

367

The scanner does not respond

Action

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

836, MX810, 24T0041, MX810DFE specifications