Troubleshooting

 

365

 

 

 

 

 

Action

Yes

No

 

Step 3

Go to step 4.

See “Cleaning the

 

Clean the scanner glass and the ADF glass using a clean, lint‑free cloth

 

scanner glass” on

 

dampened with water.

 

page 253.

 

Is the scanner glass clean?

 

 

 

 

 

 

 

Step 4

Go to step 5.

Place the document or

 

Check the placement of the document or photo.

 

photo facedown on the

 

Make sure the document or photo is loaded facedown on the scanner

 

scanner glass in the

 

 

upper left corner.

 

glass in the upper left corner.

 

 

 

 

 

Is the document or photo loaded correctly?

 

 

 

 

 

 

 

Step 5

Go to step 6.

See “Print quality

 

Send a print job, and then check for print quality problems.

 

problems” on

 

• From the General Settings menu, adjust the Eco‑Mode settings.

 

page 336.

 

 

 

 

• From the Copy menu, adjust the Darkness setting.

 

 

 

• When the print becomes faded, replace the toner cartridge.

 

 

 

Is the print quality satisfactory?

 

 

 

 

 

 

 

Step 6

Go to step 7.

Change the Content

 

Check the scan settings.

 

Type and Content

 

From the Scan screen, make sure the Content Type and Content Source

 

Source settings to

 

 

match the document

 

settings are correct for the document being scanned.

 

 

 

being scanned.

 

 

 

 

Are the Content Type and Content Source settings correct for the

 

 

 

document being scanned?

 

 

 

 

 

 

 

Step 7

Problem solved.

Contact customer

 

Increase the scan resolution settings for a higher‑quality output.

 

support.

 

Did the increased resolution produce a higher‑quality output?

 

 

Scan job was not successful

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Connect the cables

 

Check the cable connections.

 

properly.

 

Make sure the Ethernet or USB cable is securely connected to the

 

 

 

computer and the printer.

 

 

Are the cables securely connected?

Step 2

Change the file name. Go to step 3.

Check if the file name is already in use.

Is the file name already in use?

Page 364 Page 366
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Image 365
Lexmark 836, MX810DFE, 24T0041 manual Scan job was not successful, Troubleshooting 365, Step Change the file name. Go to step
Page 364 Page 366

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.
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