Solving print problems, Printing problems

Troubleshooting

328 Paper jam message remains after jam is cleared

Action	Yes	No

Check the entire paper path for jammed paper.	Contact customer	The problem is solved.
a Remove any jammed paper.	support.

bFrom the printer control panel, touch Continue to clear the message.

Does the paper jam message remain?

Solving print problems

Printing problems

Confidential and other held jobs do not print

Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.

Action	Yes	No

Step 1	Go to step 2.	Select one of the Print
Open the held jobs folder on the printer display, and then verify that your		and Hold options, and
print job is listed.		then resend the print
		job. For more
Is your print job listed in the held jobs folder?		information, see
Is your print job listed in the held jobs folder?		“Printing confidential
		“Printing confidential
		and other held jobs” on
		page 103.

Step 2	The problem is solved.	Go to step 3.
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new PDF, and then print it again.
If you are printing from the Internet, then the printer may be reading
multiple job titles as duplicates and deleting all jobs except the first one.

For Windows users

aOpen the Print Properties folder.

bFrom the Print and Hold dialog, select the “Keep duplicate documents” check box.

cEnter a PIN number.

For Macintosh users

Save each print job, name each job differently, and then send the individual jobs to the printer.

Does the job print?

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.

Lexmark MX810DFE, 836, 24T0041 manual Solving print problems, Printing problems, Troubleshooting 328

Models: 836 MX810 24T0041 MX810DFE

Troubleshooting

328

Paper jam message remains after jam is cleared

Action