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Lexmark MX810, 836 USB/parallel interface card does not operate correctly, Troubleshooting 326

Models: 836 MX810 24T0041 MX810DFE

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Troubleshooting

 

326

 

 

 

Action

Yes

No

Step 2

The problem is solved.

Go to step 3.

aTurn off the printer, then wait about 10 seconds, and then turn the printer back on.

bResend the print job.

Is the tray working?

 

 

Step 3

Go to step 4.

Reinstall the tray. For

Check if the tray is installed and recognized by the printer.

 

more information, see

Print a menu settings page, and then check if the tray is listed in the

 

the setup

 

documentation that

Installed Features list.

 

 

came with the tray.

 

 

Is the tray listed in the menu settings page?

 

 

 

 

 

Step 4

The problem is solved.

Contact customer

Check if the tray is available in the printer driver.

 

support.

Note: If necessary, manually add the tray in the printer driver to make it

 

 

available for print jobs. For more information, see “Updating available

 

 

options in the printer driver” on page 53.

 

 

Is the tray available in the printer driver?

 

 

USB/parallel interface card does not operate correctly

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Check if you have a

 

Make sure the USB or parallel interface card is installed.

 

supported USB or

 

a Install the USB or parallel interface card. For more information, see

 

parallel interface card.

 

 

Note: A USB or parallel

 

“Installing an Internal Solutions Port” on page 35.

 

 

b Print a menu settings page, and then check if the USB or parallel

 

interface card from

 

 

another printer may

 

interface card is listed in the Installed Features list.

 

 

 

not work on this

 

 

 

 

Is the USB or parallel interface card listed in the Installed Features list?

 

printer.

 

 

 

 

 

 

 

 

Step 2

The problem is solved.

Contact customer

 

Check the cable and the USB or parallel interface card connection.

 

support.

 

Use the correct cable, and then make sure it is securely connected to

 

 

 

the USB or parallel interface card.

 

 

 

Does the USB or parallel interface card operate correctly?

 

 

 

 

 

 

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Lexmark MX810DFE, 836, 24T0041 manual USB/parallel interface card does not operate correctly, Troubleshooting 326
Page 325 Page 327

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.