Troubleshooting

 

354

 

 

 

Action

Yes

No

Step 2

Go to step 3.

The problem is solved.

aFrom the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.

bResend the print job.

Do vertical voids appear on prints?

Step 3

Go to step 4.

The problem is solved.

Check if you are using a recommended type of paper.

aLoad the specified tray or feeder with a recommended type of paper.

bResend the print job.

Do vertical voids appear on prints?

Step 4

Go to step 5.

The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Do vertical voids appear on prints?

 

 

 

 

 

Step 5

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Do vertical voids appear on prints?

 

 

Solving copy problems

•“Copier does not respond” on page 355

•“Partial document or photo copies” on page 355

•“Poor copy quality” on page 356

•“Scanner unit does not close” on page 357

Page 353 Page 355
Page 354
Image 354
Lexmark MX810DFE, 836, 24T0041 manual Solving copy problems, Troubleshooting 354
Page 353 Page 355

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.
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