Troubleshooting

348

Shadow images appear on prints

A B C D A B C D A B C D A B C D

Leading edge

 

 

Trailing edge

 

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Load paper with the

 

Load paper with the correct paper type and weight in the tray.

 

correct paper type and

 

 

 

 

 

weight in the tray.

 

Is paper with the correct paper type and weight loaded in the tray?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Change the paper

 

From the printer control panel, set the paper type and weight in the Paper

 

loaded in the tray to

 

menu to match the paper loaded in the tray.

 

match the paper type

 

 

 

 

 

and weight specified in

 

Is the tray set to the type and weight of the paper loaded?

 

the tray settings.

 

 

 

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper type and

 

 

 

weight from Printing Preferences or from the Print dialog.

 

 

 

b Resend the print job.

 

 

 

Do shadow images still appear on prints?

 

 

 

 

 

 

 

Step 4

Contact customer

The problem is solved.

 

Replace the imaging unit, and then resend the print job.

support.

 

 

Do shadow images still appear on prints?

 

 

 

 

 

 

 

 

Skewed print

 

)

ABCDE

)

 

ABCDE

ABCDE

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Image 348
Lexmark MX810DFE, 836, 24T0041 manual Shadow images appear on prints, Skewed print, Troubleshooting 348
Page 347 Page 349

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.
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