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Lenovo Z61t, Z61e, Z61m warranty ThinkPad Z61 Service and Troubleshooting Guide

Models: Z61m Z61e Z61t

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ThinkPad® Z61

Service and Troubleshooting Guide

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Lenovo Z61t, Z61e, Z61m warranty ThinkPad Z61 Service and Troubleshooting Guide

Contents

Includes ThinkPad Z61 Service and Troubleshooting Guidev Diagnostics and troubleshooting v Recovery options v Help and service v Warranty information for your computerPage ThinkPad Z61 Service and Troubleshooting Guide First Edition August Copyright Lenovo 2006. All rights reserved Contents iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first vi ThinkPad Z61 Service and Troubleshooting GuideAccess Help Chapter 1. Finding informationSetup Instructions This Service and Troubleshooting GuideFinding information with the ThinkVantage button Finding informationChapter 2. Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Handle storage media and drives properly Take care in setting passwordsCaring for your ThinkPad computer Carry your computer properlyCaring for your ThinkPad computer Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer keyboardCleaning your computer display Caring for your ThinkPad computerv The surface of the reader is wet v The reader often fails to enroll or authenticate your fingerprintCaring for your ThinkPad computer v The surface of the reader is dirty or stainedCaring for your ThinkPad computer 8 ThinkPad Z61 Service and Troubleshooting GuideChapter 3. Solving computer problems Where can I find the detailed specifications for my machine? Solving computer problemsFrequently asked questions How can I prevent problems with my ThinkPad computer?Where can I find warranty information? Solving computer problemsDiagnosing problems Where are the recovery CDs?Troubleshooting Solving computer problemsDiagnosing HDD from BIOS Setup Utility Diagnosing problems using PC-Doctor from the service partitionMessage 0176 System Security - The System has been tampered with Solving computer problemsMessage 0200 Hard disk error Solving computer problems2. Select Security-Predesktop Area- Access Predesktop Area Solving computer problemsSolution The hard disk is not working. Have the hard disk serviced Solving computer problemsErrors without messages Solving computer problemsA password problem Solving computer problemsProblem Solution Solving computer problemsKeyboard problems Pointing device problemsStandby or hibernation problems Solving computer problemsComputer screen problems Solving computer problemsBattery problems Solving computer problemsA startup problem Solving computer problemsA Hard disk drive problem Fingerprint authentication problemsStarting BIOS Setup Utility Solving computer problemsStarting BIOS Setup Utility 26 ThinkPad Z61 Service and Troubleshooting Guide Starting BIOS Setup UtilityChapter 4. Recovery options Using Rescue and RecoveryRestoring factory contents Recovery options Recovering dataInstalling a new operating system Replacing the battery Chapter 5. Upgrading and replacing devicesUpgrading the hard disk drive Upgrading the hard disk driveHandling a hard disk drive Chapter 5. Upgrading and replacing devices Upgrading the hard disk drive4. ThinkPad Z61t ThinkPad Z61m, Z61p or Z61eThinkPad Z61t Upgrading the hard disk driveLift up the hard disk cover and remove it 5. Remove the hard disk by pulling out the tabUpgrading the hard disk drive Replacing memoryThinkPad Z61m, Z61p or Z61e Replacing memory 6. Turn the computer over again, and open the computer display. Pick the palm rest off the computer as shown in the drawing below Replacing memory10. Attach the palm rest cable connector to the system board firmly 36 ThinkPad Z61 Service and Troubleshooting GuideReplacing memory Replacing memory 14. Reinstall the batteryReplacing memory 38 ThinkPad Z61 Service and Troubleshooting GuideCalling the Customer Support Center Chapter 6. Getting help and serviceGetting help and service Getting help on the WebGetting help and service Getting help and service Chapter 6. Getting help and serviceGetting help around the world 42 ThinkPad Z61 Service and Troubleshooting Guide Appendix A. Warranty information Warranty InformationWarranty Period 44 ThinkPad Z61 Service and Troubleshooting Guide Types of Warranty Service4. Customer Carry-In or Mail-In Service 1. Customer Replaceable Unit ″CRU″ Service2. On-site Service 3. Courier or Depot ServiceWorldwide telephone list 7. CRU and Customer Carry-In or Mail-In ServiceTelephone Number Country or Region48 ThinkPad Z61 Service and Troubleshooting Guide Country or RegionTelephone Number Telephone Number Country or Region50 ThinkPad Z61 Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs 52 ThinkPad Z61 Service and Troubleshooting Guide Memory Appendix C. Features and SpecificationsFeatures ProcessorInterface FeaturesSpecifications Wireless featuresBattery life SpecificationsPower source ac adapter Battery pack56 ThinkPad Z61 Service and Troubleshooting Guide SpecificationsResearch Triangle Park, NC U.S.A Appendix D. NoticesNotices Lenovo United States, Inc 500 Park Offices Drive, HwyFederal Communications Commission FCC Statement 58 ThinkPad Z61 Service and Troubleshooting GuideTelevision output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC 60 ThinkPad Z61 Service and Troubleshooting GuideIBM Lotus Software Offer In Latin American Countries Purchasing Upgrades, Additional Licenses and Technical SupportTo order a CD In U. S. Or CanadaIn Asia Pacific Countries Trademarks64 ThinkPad Z61 Service and Troubleshooting Guide Index 66 ThinkPad Z61 Service and Troubleshooting Guide Page 1P P/N 42T7750 Part Number 42T7750 Printed in China