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Lenovo Z61e, Z61t, Z61m warranty ThinkPad Z61 Service and Troubleshooting Guide, Includes

Models: Z61m Z61e Z61t

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ThinkPad® Z61

Service and Troubleshooting Guide

Includes:

vIntroduction to other sources of information

vImportant tips for taking care of your computer

vDiagnostics and troubleshooting

vRecovery options

vHelp and service

vWarranty information for your computer

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Lenovo Z61e, Z61t, Z61m warranty ThinkPad Z61 Service and Troubleshooting Guide, Includes

Contents

v Diagnostics and troubleshooting v Recovery options ThinkPad Z61 Service and Troubleshooting Guidev Help and service v Warranty information for your computer IncludesPage ThinkPad Z61 Service and Troubleshooting Guide First Edition August Copyright Lenovo 2006. All rights reserved Contents iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first vi ThinkPad Z61 Service and Troubleshooting GuideSetup Instructions Chapter 1. Finding informationThis Service and Troubleshooting Guide Access HelpFinding information with the ThinkVantage button Finding informationImportant tips Be careful about where and how you work Chapter 2. Caring for your ThinkPad computerBe gentle with your computer Caring for your ThinkPad computer Take care in setting passwordsCarry your computer properly Handle storage media and drives properlyCaring for your ThinkPad computer Cleaning the cover of your computerCleaning your computer display Cleaning your computer keyboardCaring for your ThinkPad computer Care for the fingerprint readerCaring for your ThinkPad computer v The reader often fails to enroll or authenticate your fingerprintv The surface of the reader is dirty or stained v The surface of the reader is wetCaring for your ThinkPad computer 8 ThinkPad Z61 Service and Troubleshooting GuideChapter 3. Solving computer problems Frequently asked questions Solving computer problemsHow can I prevent problems with my ThinkPad computer? Where can I find the detailed specifications for my machine?Diagnosing problems Solving computer problemsWhere are the recovery CDs? Where can I find warranty information?Diagnosing HDD from BIOS Setup Utility Solving computer problemsDiagnosing problems using PC-Doctor from the service partition TroubleshootingMessage 0176 System Security - The System has been tampered with Solving computer problemsMessage 0200 Hard disk error Solving computer problems2. Select Security-Predesktop Area- Access Predesktop Area Solving computer problemsSolution The hard disk is not working. Have the hard disk serviced Solving computer problemsErrors without messages Solving computer problemsA password problem Solving computer problemsKeyboard problems Solving computer problemsPointing device problems Problem SolutionStandby or hibernation problems Solving computer problemsComputer screen problems Solving computer problemsBattery problems Solving computer problemsA Hard disk drive problem Solving computer problemsFingerprint authentication problems A startup problemStarting BIOS Setup Utility Solving computer problemsStarting BIOS Setup Utility 26 ThinkPad Z61 Service and Troubleshooting Guide Starting BIOS Setup UtilityUsing Rescue and Recovery Chapter 4. Recovery optionsRestoring factory contents Recovering data Recovery optionsInstalling a new operating system Replacing the battery Chapter 5. Upgrading and replacing devicesUpgrading the hard disk drive Upgrading the hard disk driveHandling a hard disk drive 4. ThinkPad Z61t Upgrading the hard disk driveThinkPad Z61m, Z61p or Z61e Chapter 5. Upgrading and replacing devicesLift up the hard disk cover and remove it Upgrading the hard disk drive5. Remove the hard disk by pulling out the tab ThinkPad Z61tReplacing memory Upgrading the hard disk driveThinkPad Z61m, Z61p or Z61e Replacing memory 6. Turn the computer over again, and open the computer display. Pick the palm rest off the computer as shown in the drawing below Replacing memory36 ThinkPad Z61 Service and Troubleshooting Guide 10. Attach the palm rest cable connector to the system board firmlyReplacing memory Replacing memory 14. Reinstall the batteryReplacing memory 38 ThinkPad Z61 Service and Troubleshooting GuideGetting help and service Chapter 6. Getting help and serviceGetting help on the Web Calling the Customer Support CenterGetting help and service Chapter 6. Getting help and service Getting help and serviceGetting help around the world 42 ThinkPad Z61 Service and Troubleshooting Guide Warranty Information Appendix A. Warranty informationWarranty Period 44 ThinkPad Z61 Service and Troubleshooting Guide Types of Warranty Service2. On-site Service 1. Customer Replaceable Unit ″CRU″ Service3. Courier or Depot Service 4. Customer Carry-In or Mail-In ServiceWorldwide telephone list 7. CRU and Customer Carry-In or Mail-In ServiceTelephone Number Country or RegionCountry or Region 48 ThinkPad Z61 Service and Troubleshooting GuideTelephone Number Telephone Number Country or Region50 ThinkPad Z61 Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs 52 ThinkPad Z61 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsProcessor MemorySpecifications FeaturesWireless features InterfacePower source ac adapter SpecificationsBattery pack Battery life56 ThinkPad Z61 Service and Troubleshooting Guide SpecificationsNotices Appendix D. NoticesLenovo United States, Inc 500 Park Offices Drive, Hwy Research Triangle Park, NC U.S.ATelevision output notice 58 ThinkPad Z61 Service and Troubleshooting GuideElectronic emissions notices Federal Communications Commission FCC StatementAvis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC 60 ThinkPad Z61 Service and Troubleshooting GuideIBM Lotus Software Offer To order a CD Purchasing Upgrades, Additional Licenses and Technical SupportIn U. S. Or Canada In Latin American CountriesIn Asia Pacific Countries Trademarks64 ThinkPad Z61 Service and Troubleshooting Guide Index 66 ThinkPad Z61 Service and Troubleshooting Guide Page 1P P/N 42T7750 Part Number 42T7750 Printed in China