Contents

Read first . . . . . . . . . . . . . v

Upgrading the hard disk drive . . .

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30

 

Replacing memory

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33

Chapter 1. Finding information . . . .

This guide and other publications . . . .

Finding information with the ThinkVantage button . . . . . . . . . . . . .

Chapter 2. Caring for your ThinkPad computer . . . . . . . . . . . .

Chapter 3. Solving computer problems . Frequently asked questions . . . . . .

Diagnosing problems . . . . . . . .

Diagnosing HDD from BIOS Setup Utility Diagnosing problems using PC-Doctor from the service partition . . . . .

Troubleshooting . . . . . . . . . .

Error messages . . . . . . . . .

Errors without messages . . . . . .

A password problem . . . . . . .

Keyboard problems . . . . . . .

Pointing device problems . . . . .

Standby or hibernation problems . . .

Computer screen problems . . . . .

Battery problems . . . . . . . .

A Hard disk drive problem . . . . .

Fingerprint authentication problems . . A startup problem . . . . . . . .

Other problems . . . . . . . . .

Starting BIOS Setup Utility . . . . . .

Chapter 4. Recovery options . . . . .

Using Rescue and Recovery . . . . . .

Restoring factory contents . . . . . .

Recovering data. . . . . . . . . .

Installing a new operating system. . . .

Chapter 5. Upgrading and replacing

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1

 

 

 

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1

Chapter 6. Getting help and service . .

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39

 

 

Getting help and service

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39

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2

Getting help on the Web

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39

 

 

Calling the Customer Support Center . .

. 39

 

 

Getting help around the world

. 41

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3

 

 

 

 

 

Appendix A. Warranty information . . .

. 43

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9

Warranty Information

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43

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10

Warranty Period

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43

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11

Types of Warranty Service

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44

 

12

Worldwide telephone list

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46

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12

Appendix B. Customer Replaceable Units

 

 

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12

(CRUs)

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51

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12

 

 

 

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17

Appendix C. Features and Specifications

 

53

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18

Features

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53

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19

Specifications

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54

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19

 

 

 

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20

Appendix D. Notices

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57

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21

Notices

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57

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22

Television output notice

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58

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23

Electronic emissions notices

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58

. 23

Federal Communications Commission

 

 

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23

(FCC) Statement

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58

. 23

Industry Canada Class B emission

 

 

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24

compliance statement

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59

. 27

Avis de conformité à la réglementation

 

 

d’Industrie Canada

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59

. 27

European Union EMC Directive

 

 

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27

conformance statement

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59

. 28

Important information for the European

 

 

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28

Directive 2002/96/EC

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60

 

 

IBM Lotus Software Offer

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61

 

 

Trademarks

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63

devices . . . . . . . . . . . . . 29

 

Replacing the battery . . . . . . . . . 29

Index . . . . . . . . . . . . . . 65

© Copyright Lenovo 2006

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Lenovo Z61m, Z61t, Z61e warranty Contents