Troubleshooting Media, Cannot open media files

User Guide

Media

•To pan left in a picture, press 4.

•To return to the center of a picture, press 5.

•To rotate a picture, press L.

•To fit a picture to the screen size, press 1.

Camera and video camera

•To zoom in to a subject before taking a picture, press the Volume Up key.

•To zoom out from a subject before taking a picture, press the Volume Down key.

•To take a picture, press the Right Convenience key.

•To change the flash mode for a picture, if available, or to turn on low-light mode for a video, press the Space key.

Troubleshooting: Media

I cannot play a media file on a web page

Your BlackBerry® device might not support the size or file format of the media file.

I cannot open media files

Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Try one of the following actions:

•If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode or MTP.

•If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager.

•If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode or MTP is turned off on your device.

•If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the Encryption Mode field to None or Security Password.

I cannot save media files

Your BlackBerry® device memory or media card might not have enough available memory to store media files. Try performing the following actions:

•If you are trying to save a media file to your device memory, delete old data or messages from your device.

•If you are trying to save a media file on your media card, delete old media files.

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8350i specifications

The BlackBerry 8350i, released in 2009, is a rugged smartphone that combines the reliability of BlackBerry's communication features with durable design, catering especially to business users in demanding environments. This device marked a notable evolution in BlackBerry's lineup, focusing on both functionality and robustness, making it ideal for those in construction, transportation, and other outdoor industries.

One of the standout features of the 8350i is its push-to-talk (PTT) capability, which integrates seamlessly with the Nextel network. This feature allows users to communicate instantly with colleagues via a walkie-talkie style interface. The click-to-talk functionality is a game changer for teams that require real-time communication, even in noisy settings or over long distances, enhancing productivity and response times.

The BlackBerry 8350i operates on the BlackBerry OS, offering a user-friendly interface that includes messaging, calendar functions, and a robust email system. The device supports BlackBerry Messenger, which allows for quick and secure messaging between BlackBerry devices. It also includes support for popular email services, enabling users to stay connected to their work and personal communications on the go.

In terms of hardware, the 8350i features a compact design, with a full QWERTY keyboard that is ideal for text-heavy tasks. The screen measures 2.5 inches diagonally and offers a resolution of 320 x 240 pixels, providing clear visibility for reading and navigating applications. The device is powered by a 3.7V battery with a capacity of 1400 mAh, which delivers a life that can last through a full workday, though actual performance may vary based on usage.

Another significant characteristic of the BlackBerry 8350i is its robust and rugged build. It is designed to withstand tough environmental conditions, with features such as water resistance and dust protection. This durability makes it a dependable choice for field work and other challenging scenarios.

The 8350i also includes features such as GPS for location services, a 2-megapixel camera for basic photography, and expandable storage through a microSD card slot, allowing users to increase their device's memory as needed. With these technologies and characteristics, the BlackBerry 8350i represents a reliable option for professionals needing a durable phone with robust communication capabilities in the field.

Blackberry 8350i manual Troubleshooting Media, Cannot open media files

Models: 8350i