Troubleshooting Security, Cannot download a certificate

User Guide

Security

Data permissions for third-party applications

Email:

Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device.

Organizer Data:

Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos.

Files:

Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology.

Security Data:

Set whether third-party applications can access certificates or keys in the key store on your device.

Troubleshooting: Security

I cannot download a certificate

If you changed the connection type that your BlackBerry® device uses to connect to the LDAP or DSML certificate server, try switching to the default connection type.

I cannot unlock my device using my smart card

Try performing the following actions:

•Verify that the correct smart card is inserted in the smart card reader.

•Verify that the smart card is inserted in the smart card reader correctly.

•Verify that you typed the smart card password correctly. You should have received this password when you received your smart card.

•If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.

I cannot connect to a Wi-Fi network or log in to a VPN using a software token

Depending on your BlackBerry® device model, this feature might not be supported.

Verify that the time on your BlackBerry device is synchronized with the network time.

8350i specifications

The BlackBerry 8350i, released in 2009, is a rugged smartphone that combines the reliability of BlackBerry's communication features with durable design, catering especially to business users in demanding environments. This device marked a notable evolution in BlackBerry's lineup, focusing on both functionality and robustness, making it ideal for those in construction, transportation, and other outdoor industries.

One of the standout features of the 8350i is its push-to-talk (PTT) capability, which integrates seamlessly with the Nextel network. This feature allows users to communicate instantly with colleagues via a walkie-talkie style interface. The click-to-talk functionality is a game changer for teams that require real-time communication, even in noisy settings or over long distances, enhancing productivity and response times.

The BlackBerry 8350i operates on the BlackBerry OS, offering a user-friendly interface that includes messaging, calendar functions, and a robust email system. The device supports BlackBerry Messenger, which allows for quick and secure messaging between BlackBerry devices. It also includes support for popular email services, enabling users to stay connected to their work and personal communications on the go.

In terms of hardware, the 8350i features a compact design, with a full QWERTY keyboard that is ideal for text-heavy tasks. The screen measures 2.5 inches diagonally and offers a resolution of 320 x 240 pixels, providing clear visibility for reading and navigating applications. The device is powered by a 3.7V battery with a capacity of 1400 mAh, which delivers a life that can last through a full workday, though actual performance may vary based on usage.

Another significant characteristic of the BlackBerry 8350i is its robust and rugged build. It is designed to withstand tough environmental conditions, with features such as water resistance and dust protection. This durability makes it a dependable choice for field work and other challenging scenarios.

The 8350i also includes features such as GPS for location services, a 2-megapixel camera for basic photography, and expandable storage through a microSD card slot, allowing users to increase their device's memory as needed. With these technologies and characteristics, the BlackBerry 8350i represents a reliable option for professionals needing a durable phone with robust communication capabilities in the field.

Blackberry 8350i manual Troubleshooting Security, Data permissions for third-party applications

Models: 8350i