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| 15.1 When Problems Occur |
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Condition | Cause | Treatment |
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Output without stapling/ | Is the paper in the paper tray of the | When issuing double stapling |
punching despite stapling/ | same size and orientation as that | (left/right/top) instruction to B5/ |
punching instructions from | specified at the client? | A4/8.5 x 11" paper, the print job |
the client. |
| might be output without stapling/ |
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| punching. When this happens, |
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| change the paper to a different |
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| orientation and from the Tools |
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| Mode screen, change the paper |
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| size. |
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| Has stapling/punching instructions | Documents of mixed sizes cannot |
| been issued to documents of mixed | be stapled/punched. |
| sizes? |
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| Has stapling instructions been | Only |
| issued to more than 50 pages of | stapled. |
| paper? |
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| Has stapling instructions been |
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| issued to just 1 page of paper. |
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After paper of the wrong | Have the paper size been specified | When paper of a different size have |
sizes in the paper tray have | by the Tools Mode screen? | been set in the paper tray, always |
been replaced with the |
| specify the paper size by the Tools |
correct one, any printing |
| Mode screen. |
specified to be output from |
| Operating Instructions (For |
the tray will result in paper |
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| Copier) | |
jam. Or the message "Put in |
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displayed. |
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When printing has not been correctly processed, the information will be saved in Job History Report.
When printing has not been processed, make use of the Job History feature to check the print processing condition. Print data that cannot be correctly processed might be discarded.
"12.2 How to Print Report/List" for details on how to print the Job History.
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