15.5 Using TCP/IP
15.5.2When Using Windows NT 4.0
When the printer is not printing
Cause | Verification |
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Incorrect IP address. | Ask the network administrator to |
| Set up the correct IP address for the | ||||||||||||||||||||||||||||||||||||||
| check that the IP address is |
| printer. | ||||||||||||||||||||||||||||||||||||||
| correct. |
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If LPD spool is set to memory, | Check the upper limit of the |
| 1. If a single file of print data has | ||||||||||||||||||||||||||||||||||||||
the print data sent by the user | receiving capacity from the touch |
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| exceeded the upper limit of the | ||||||||||||||||||||||||||||||||||||
in a single print instruction has | panel display and compare it with |
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| receiving capacity, split the file | ||||||||||||||||||||||||||||||||||||
exceeded the upper limit of the | the print data which was sent in the |
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| into smaller ones to keep them | ||||||||||||||||||||||||||||||||||||
receiving capacity set up by the | single print instruction. |
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| below the upper limit of the | ||||||||||||||||||||||||||||||||||||
control panel of the printer. |
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| receiving capacity. | ||||||||||||||||||||||||||||||||||||
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| 2. If multiple files have exceeded | ||||||||||||||||||||||||||||||||||||||
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| the upper limit of the receiving | ||||||||||||||||||||||||||||||||||||
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| capacity, reduce the number of | ||||||||||||||||||||||||||||||||||||
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| files which can be sent at one | ||||||||||||||||||||||||||||||||||||
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| time. | ||||||||||||||||||||||||||||||||||||
An irrecoverable error has | Check the display of "LPD Error" |
| Power Off and On the printer. | ||||||||||||||||||||||||||||||||||||||
occurred during printing. | from the printer control panel. |
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The transport protocol is | Check the selected transport |
| Select the same transport protocol | ||||||||||||||||||||||||||||||||||||||
different from that of the | protocol on the touch panel display. |
| as that of the client. | ||||||||||||||||||||||||||||||||||||||
client. |
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The data format of the print | - |
| If the client is running Windows, | ||||||||||||||||||||||||||||||||||||||
data to be processed by the |
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| disable the output function of Ctrl- | ||||||||||||||||||||||||||||||||||||||
printer and that sent by the |
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| D. | ||||||||||||||||||||||||||||||||||||||
client are different. |
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| Refer to the PRINTER.WRI file | ||||||||||||||||||||||||||||||||||||||
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| provided by Windows 4.0 for the | ||||||||||||||||||||||||||||||||||||||
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| details. | ||||||||||||||||||||||||||||||||||||||
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Unable to obtain the desired print results
Cause | Verification | Action |
The specified print language | Check the specified print language | Specify the same print language as |
and that of the print data are | and that of the print data. | that of the print data. |
different. |
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If it is running in Windows, the | Check that the printer driver which | Select the printer driver which came |
printer driver for this printer | came with this printer has been | with this printer. If it does not |
has not been used (a printer | selected. | appear on the selection list, install |
driver from another company |
| and select the printer driver. |
has been used). |
| If a printer driver from another |
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| maker is used, the printer may not |
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| print properly. |
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