15.7Using Internet Services
Cause | Treatment |
Cannot be connected to Internet | Is the printer working properly? |
Services. | Check if the power of the printer is switched On. |
| Is Internet Services activated? |
| Print out the Printer Settings List to check. |
| Is the internet address correctly entered? |
| Check the internet address again. If cannot be connected, enter the |
| IP address to connect again. |
| Is a proxy server used? |
| Depending on the proxy server, connections might not be made. |
| Without using the proxy server, either change the browser setting |
| or the address to which you want to connect to one without using |
| the proxy server. |
The Please wait message is displayed | Wait for awhile as instructed. |
throughout. | If nothing happens, try clicking the Refresh button. And even then, |
| if nothing happens, check if the printer is working properly. |
The Refresh button is not working. | Are you using the target OS and browser? |
Selecting the left frame menu does not | By referring to "10.1.3 Target host computers and browsers", check |
change the right frame settings. | if the OS and browser you are using can be used. |
The screen display is distorted. | Change the window size of the browser. |
The latest information is not | Click the Refresh button. |
displayed. |
|
The new settings are not reflected by | Is the value entered correct? |
clicking the Apply New Settings | If the value entered is not within the correct range, it will be |
button. | changed to a value within the correct range automatically. |
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Clicking the Apply New Settings | Is the password correct? |
button prompt messages like no data | The entry for Confirm Password is not similar to Password. Enter |
or the server has returned ineffective | the correct password. |
or unrecognizable response. | Reboot the printer. |
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Even if the job you want to delete is | Is the Auto Refresh set? |
checked, the selection is unchecked | Either set Auto Refresh Interval of Internet Services Settings on the |
later. | Properties tab to Void or to a higher value. |
The job cannot be deleted. | Wait for awhile, and then click the Refresh button. Even if jobs are |
| deleted from LPD of Job List, they might not be deleted from |
| System. When this happens, delete the job from System again. |
When LPD or SMB is selected, a | After the present page is displayed, the printer might be rebooted. |
message will appear to say that it is | Click the Refresh button. If nothing happens, try changing from the |
not spool mode. | browser. |
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