15.6 Using SMB
15.6.2 Cannot Print
Cause | Verification | Action |
The printer is processing print | Check if the printer is processing | After the printer has processed the |
instructions from other client | print instructions. (For Windows | print instructions, send a print job to |
computer. | 95/98, Windows NT 4.0, an error | the printer or at the printer, change |
(only for | message about insufficient storing | the mode to spool mode. |
| space for waiting print jobs is |
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| displayed.) |
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The printer has exceeded the | Check if the printer is processing | Wait for a while, then send print |
maximum number of | requests (e.g. print instruction, | instruction again. |
connections allowed. | status enquiry) from multiple client | Or, increase the value of Maximum |
| computers at the same time. | Sessions on the config.txt file, and |
| (For Windows 95/Windows 98, an | then reboot the printer. |
| error message about remote | (only for printer system |
| computer cannot be used is | administrator) |
| displayed.) |
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15.6.3 Cannot Delete Documents from the Printer Window
Cause | Verification | Action |
Tried to delete all documents | Check if you are trying to delete | Select the document you want to |
displayed in the printer | print jobs from the Printer menu | delete, and then select Cancel |
window. | on the printer window. | Printing from the Document menu. |
(only possible for printer |
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administrator) |
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The Owner of the document is | Check if Owner of the selected | Logon to Windows again using the |
not correct. | document is similar to the name | name of Owner of the document, and |
| used for logon to Windows. | then delete the document. |
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Service Pack 3.0 and above is | Check the version of Service Pack | Install Service Pack 3.0 or above. |
not installed. | installed. Click on Start, then Run |
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(for Windows NT 4.0) | and type in "winver" (without the |
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| quotes) and hit enter. |
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