Whirlpool 3967363 warranty Troubleshooting, Common Washing Problems

TROUBLESHOOTING

COMMON WASHING PROBLEMS

Problem...	Cause...		Solution...
Washer leaks	•	Hose not properly attached to the faucet	•	Check faucet connection. See
		adapter.		“Washer Installation.”
	•	Water inlet hoses not tight.	•	Tighten hoses. See "Washer
				Installation.”
	•	Inlet hose washers not properly seated.	•	"Reseat (reposition) washers. See
				"Washer Installation."

•Drain is clogged.

•During wash or rinse fill, the water is deflecting off load. Washer is overloaded or load is unbalanced.

•Unclog drain.

•Redistribute the load, or reduce load size.

Washer won’t	•	Drain hose is kinked or clogged.	•	Straighten or unclog hose.
drain/spin	•	Lid is open.	•	Close the lid.

•Too much detergent – excessive sudsing. • Use less detergent.

•Low voltage or using an extension cord. • Check electrical source or call electrician. Do not use extension cords.

Wet loads • Wrong cycle for load being washed.

•Choose a cycle with a higher spin speed.

	•	Cold rinses.	•	Cold rinses leave loads wetter than
				warm rinses. This is normal.
Washer continues	•	Top of drain hose is lower than water	•	Raise the drain hose. It must be
to fill/drain or		level in washer.		higher for proper operation.
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
Washer makes	•	Load is unbalanced.	•	Redistribute load.
noise	•	Washer is not level.	•	Level washer.
	•	Gears engaging after drain and	•	This is normal.
		before spin.

Won’t fill/rinse/	•	Power cord not plugged in.	•
agitate or wrong	•	Lid is open.	•
temperature	•	Washer in Pause status.	•
	•	Water is turned off.	•
	•	Hot and cold hoses are reversed.	•
	•	Hoses are kinked.	•

Plug in power cord.

Close the lid.

Push the Start/Pause button to start the washer.

Turn on water.

Reverse hoses.

Straighten hoses.

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