TROUBLESHOOTING

COMMON WASHING PROBLEMS (CONT.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem...

Cause...

Solution...

 

 

 

 

 

 

 

 

 

 

 

 

Load is wrinkled

Not removing load promptly.

Unload the washer as soon as it

 

 

 

 

 

 

 

stops.

 

 

 

Wrong cycle for fabrics being washed.

Use the Permanent Press cycle

 

 

 

 

 

 

 

(if available) to reduce wrinkling.

 

 

 

Overloading.

Loads should move freely during

 

 

 

 

 

 

 

wash. Wash smaller loads.

 

 

 

Wash water not warm enough to relax

If safe for fabric, use warm or hot

 

 

 

 

wrinkles. Using warm rinses.

 

wash water. Use cold rinse water.

 

 

 

Hoses reversed.

Reverse hoses.

 

 

 

 

 

 

 

 

 

 

 

Load is

Overloading.

Loads should move freely during

 

 

tangled/twisted

 

 

 

 

wash. Wash smaller loads.

 

 

 

Clothes wrapped around agitator.

Do not wrap items around agitator.

 

 

 

 

 

 

 

 

 

 

Gray whites,

Dye transfer.

Sort dark clothes from whites and

 

 

dingy colors

 

 

 

 

lights.

 

 

 

Wash temperature too low.

Use hot or warm washes, if safe for

 

 

 

 

 

 

 

fabric. Hot water should be at least

 

 

 

 

 

 

 

111°F (44°C) to clean heavy or

 

 

 

 

 

 

 

greasy soils.

 

 

 

Not enough detergent.

Use more detergent for washing

 

 

 

 

 

 

 

heavy soils in cold or hard water.

 

 

 

Hard water.

Use more detergent when washing

 

 

 

 

 

 

 

in hard water.

 

 

 

 

 

 

 

 

 

 

 

 

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Whirlpool 3967363 warranty Problem Cause Solution Load is wrinkled, Tangled/twisted, Gray whites, Dingy colors