User Guide

Service books and diagnostic reports

Delete a diagnostic report

1.On the Home screen or in a folder, click the Options icon.

2.Click Mobile Network.

3.Press the Menu key.

4.Click Diagnostics Test.

5.Highlight a report.

6.Press the Menu key.

7.Click Delete or Delete All.

Set a default recipient for diagnostic reports

If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.

1.On the Home screen or in a folder, click the Options icon.

2.Click Mobile Network.

3.Press the Menu key.

4.Click Diagnostics Test.

5.Press the Menu key.

6.Click Options.

7.Type the contact information.

8.Press the Menu key.

9.Click Save.

I cannot run or submit a diagnostic report

Try performing the following actions:

•Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps.

•Verify that your BlackBerry® device is connected to the wireless network.

•If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address.

View the version number of the BlackBerry Device Software on your device

1.On the Home screen or in a folder, click the Options icon.

2.Click About.

To return to the Options screen, press the Escape key three times.

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Blackberry 8350i manual Delete a diagnostic report, Set a default recipient for diagnostic reports
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8350i specifications

The BlackBerry 8350i, released in 2009, is a rugged smartphone that combines the reliability of BlackBerry's communication features with durable design, catering especially to business users in demanding environments. This device marked a notable evolution in BlackBerry's lineup, focusing on both functionality and robustness, making it ideal for those in construction, transportation, and other outdoor industries.

One of the standout features of the 8350i is its push-to-talk (PTT) capability, which integrates seamlessly with the Nextel network. This feature allows users to communicate instantly with colleagues via a walkie-talkie style interface. The click-to-talk functionality is a game changer for teams that require real-time communication, even in noisy settings or over long distances, enhancing productivity and response times.

The BlackBerry 8350i operates on the BlackBerry OS, offering a user-friendly interface that includes messaging, calendar functions, and a robust email system. The device supports BlackBerry Messenger, which allows for quick and secure messaging between BlackBerry devices. It also includes support for popular email services, enabling users to stay connected to their work and personal communications on the go.

In terms of hardware, the 8350i features a compact design, with a full QWERTY keyboard that is ideal for text-heavy tasks. The screen measures 2.5 inches diagonally and offers a resolution of 320 x 240 pixels, providing clear visibility for reading and navigating applications. The device is powered by a 3.7V battery with a capacity of 1400 mAh, which delivers a life that can last through a full workday, though actual performance may vary based on usage.

Another significant characteristic of the BlackBerry 8350i is its robust and rugged build. It is designed to withstand tough environmental conditions, with features such as water resistance and dust protection. This durability makes it a dependable choice for field work and other challenging scenarios.

The 8350i also includes features such as GPS for location services, a 2-megapixel camera for basic photography, and expandable storage through a microSD card slot, allowing users to increase their device's memory as needed. With these technologies and characteristics, the BlackBerry 8350i represents a reliable option for professionals needing a durable phone with robust communication capabilities in the field.
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