Hardware diagnostic tests

HP Advanced System Diagnostics provides five sets of hardware diagnostic tests to validate the functionality of hardware components (including the CPU, memory, graphics, and system board) prior to booting the operating system.

If the operating system cannot load because of a hardware failure, the diagnostics can be used to determine which hardware component has failed.

In the case of system failure, the diagnostics generate a unique 24–digit Failure ID code to identify the specific components that did not pass validation.

Table 4-7Hardware diagnostics tests

Test

Function

 

 

 

Start-Up

Analyzes the main components to make sure they are functioning properly to start the computer, the processor

Test

(CPU), the memory modules, and the hard drive. It checks the SMART attributes of the hard drive and

 

performs the built-in Self-Test.

 

 

Run-In Test

Repeats the Start-up Test and checks for intermittent problems that the start-up test does not detect. Use this test

 

if the computer is having intermittent problems while running, that do not appear to be related to system

 

startup.

 

 

 

System

Similar to the Start-Up Test, the System Tune-Up performs the Start-Up Test plus tests the video memory.

Tune-Up

 

 

 

 

 

Hard Disk

The Hard Disk Test allows the selection of the Quick Extensive Test or Extensive Test of user selected drives in

Test

the system. The user can select a single drive, or they can select all of the drives in the system to run

 

concurrently. The tests consists of the following subtests:

 

Quick Test

 

 

Hard Disk SMART Check

 

 

Hard Disk Short DST

 

Extensive Test

 

 

Hard Disk SMART Check

 

 

Hard Disk Short DST

 

 

Hard Disk Optimized DST Check

 

 

Hard Disk Long DST

 

 

Memory

Analyzes the physical condition of the memory modules and reports any faulty modules. If this test reports an

Test

error, the faulty memory module(s) should be replaced immediately.

The Memory Test allows selection of the Quick Memory Test or Extensive Memory Test.

The Quick Test is the same version run in the Start-Up Test, and takes around five minutes for 4GB of memory to complete.

The Extensive Test runs a longer version of the Memory Test, which adds additional pattern and transfer types to make it a more comprehensive test of the memory. This test normally runs approximately eight minutes/GB. Test times varies depending on system architecture, processor speed, and amount of memory.

148 Chapter 4 Diagnostics and troubleshooting

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HP C1D80UT C1D80UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA manual Hardware diagnostic tests, 7Hardware diagnostics tests