Table 4-4Audio problems (continued)

Problem

Cause

Solution

 

 

 

Noise or no sound comes out of

 

1. If you are using digital speakers that have a stereo

the speakers or headphones.

 

jack and you want the system to autoswitch to digital,

 

 

use a stereo-to-mono adapter to engage the auto

 

 

sense feature, or use multimedia device properties

 

 

to switch the audio signal from analog to digital.

 

 

2. If the headphones have a mono jack, use the

 

 

multimedia device properties to switch the system to

 

 

analog out.

 

 

NOTE: If you set digital as the Output Mode, the

 

 

internal speaker and external analog speakers no

 

 

longer output audio until you switch back to an auto

 

 

sense or analog mode.

 

 

If you set analog as the Output Mode, external digital

 

 

speakers do not function until you change the output

 

 

mode back to an auto-sense or digital mode.

 

 

 

Sound occurs intermittently.

Processor resources are being

Shut down all open processor-intensive applications.

 

used by other open

 

 

applications.

 

Workstation appears to be locked The hard disk might be full. up while recording audio.

1.Before recording, be sure there is enough free space on the hard disk.

2.Try recording the audio file in a compressed format.

Solving printer problems

Table 4-5Printer problems

Problem

Cause

Solution

Printer does not print.

Printer is not turned on and

 

online.

Turn the printer on and be sure it is online.

 

The correct printer driver for

1. Install the correct printer driver for the application.

 

the application is not installed. 2. Try printing using the MS-DOS command:

 

 

DIR C:\> [printer port]

 

 

Replace printer port with the address of the printer

 

 

used. If the printer works, reload the printer driver.

 

 

 

 

If you are on a network, you

Make the proper network connection to the printer.

 

might not have made a

 

 

connection to the printer.

 

 

 

 

 

Printer might have failed.

Run printer self-test.

 

 

 

Printer does not turn on.

The cables might not be

 

 

connected properly.

 

 

 

 

132 Chapter 4 Diagnostics and troubleshooting

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HP Workstatio D8D17UT#ABA, Z220 F1J90UAABA manual Solving printer problems, 5Printer problems, DIR C\ printer port