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Workstatio D8D17UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA, B2B94UT B2B94UT#ABA
manual
Index 185
Models:
C1D80UT C1D80UT#ABA
Workstatio D8D17UT#ABA
Workstatio D3J88UT#ABA
B2B94UT B2B94UT#ABA
B5P07UT B5P07UT#ABA
Z220 F1J90UAABA
Z420 D3J34UT#ABA
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Troubleshooting
Specifications
Install
Error codes
Z220 SFF Block Diagram
Password
Automatic is the default
Warranty
Dimension
Supported Dimm configurations
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Image 11
Index
185
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Page 12
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Page 12
Contents
HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations
Trademark Credits
Warranty
Copyright Information
Guide topics
About this guide
Iv About this guide
Table of contents
System management
Bios ROM
Component Replacement Information and Guidelines
HP Z220 CMT Workstations Sata cable connection Guidelines
Diagnostics and troubleshooting 115
144
Appendix C System board designators 178
Configuring password security and resetting Cmos 158
Appendix B Configuring RAID devices 166
Appendix a Linux technical notes 162
Index 185
Xii
Topics
HP Z220 SFF Workstation components
Component description
HP Z220 SFF Workstation front panel components
2Component descriptions
HP Z220 SFF Workstation rear panel components
3Component descriptions
HP Z220 SFF Workstation chassis components
Serial optional Clear Cmos button
Power
HP Z220 SFF Workstation system board component
4System board component descriptions
HP Z220 SFF Workstation system board architecture
Z220 SFF Block Diagram
Graphics cards
Workstation specifications
Processor technology
HP Z220 CMT Workstation components
Component descriptions
HP Z220 CMT Workstation front panel components
7Rear panel components
HP Z220 CMT Workstation rear panel components
Description
HP Z220 CMT Workstation chassis components
7Workstation component descriptions
Serial optional Rear fan
HP Z220 CMT Workstation system board component
8System board component descriptions
HP Z220 CMT Workstation system board architecture
Z220 CMT Block Diagram
Technology
Processor
HP Z420 Workstation components
11Front panel components
HP Z420 Workstation front panel
Bist LED
HP Z420 Workstation rear panel
11Component descriptions
HP Z420 Workstation chassis components
Rear USB PCI 32/33
HP Z420 Workstation system board components
12System board component descriptions
HP Z420 Workstation system board architecture
Memory technology
HP Z420 Workstation specifications
Chassis dimensions
Weight
HP Z620 Workstation front panel
HP Z620 Workstation components
HP Z620 Workstation rear panel
Bottom connector is AMT enabled
15Component descriptions
HP Z620 Workstation chassis components
16System board components descriptions
HP Z620 Workstation system board components
HP Z620 Workstation system board architecture
20System board block diagram HP Z620 Workstation components
Memory
HP Z620 Workstation specifications
Chassis
HP Z820 Workstation front panel
HP Z820 Workstation components
HP Z820 Workstation rear panel
Top connector is AMT enabled
System board Speaker
HP Z820 Workstation chassis components
19Component descriptions
20System board component descriptions
HP Z820 Workstation system board components
HP Z820 Workstation system board architecture
25System board block diagram Hardware overview
HP Z820 Workstation specifications
Standard configuration 26.6 kg 58.7 lb
Energy Star qualification
Environmental specifications
HP Workstation environmental specifications
Ensuring proper ventilation
27Proper workstation placement Hardware overview
ERP compliance mode
Power management and performance features
HP Cool Tools
Sata Power Management
Hyper-Threading Technology HTT
Intel Turbo Boost Technology
Non-Uniform Memory Access Numa
Bios ROM
Computer Setup F10 functionality
Computer Setup F10 Utility
Accessing the Computer Setup F10 Utility
Heading Option Description
Computer Setup F10 Utility menu
Workstations
Hard Disk-Provides information about the hard disk drives
Heading Option
Longer enable the device
Be available on some models
All boots
Features
Not need to be entered to complete the process
USB device or other storage media
Automatic is the default
Hard Drive
SATA0
Required for this feature
Boot sequence
Setup F10 Utility
AMT
Desktop management
Installing a remote system
Initial computer configuration and deployment
Copying a setup configuration to another computer
Updating and managing software
HP Client Management Solutions
Altiris Client Management Solutions
Remote ROM Flash
FailSafe Boot Block
HP SoftPaq Download Manager System Software Manager
ROM Flash
Workstation security
Recovering the computer from Boot Block Recovery mode
Asset tracking
3F10 security features overview
Feature Purpose
Sata hard disk drive security
DriveLock applications
Using DriveLock
Select Security DriveLock Security
Enabling DriveLock
Password security
Entering a power-on password
Establishing a power-on password using computer setup
Changing a power-on or setup password
Entering a setup password
Language Delimiter
Deleting a power-on or setup password
National keyboard delimiter characters
4National keyboard delimiter characters
Smart Cover Sensor optional
Clearing passwords
Setting the protection level
Chassis security
Thermal sensors
Fault notification and recovery
ECC fault prediction
Drive Protection System
Changing the power button configuration Windows only
Programmable power button
Component Replacement Information and Guidelines
Page
Electrostatic discharge ESD information
Service considerations
Tools and software requirements
Work area to
Personal grounding methods and equipment
Materials Method Voltage
Grounding
Product recycling
Component replacement guidelines
Battery
Cable management
CPU processor and CPU heatsink
Expansion slots
Slot Type Mechanical compatibility Electrical compatibility
2Slot Installation sequence
HP Z220 SFF Workstation slot identification and description
PCI slots
2Identifying expansion card slots
HP Z220 CMT Workstation slot identification and description
Load Card description Slot Order
4Slot installation sequence
3Identifying expansion card slots
HP Z420 Workstation slot identification and description
Slot installation sequence
HP Z420 Workstation installation sequence recommendations
4Identifying expansion card slots
HP Z620 Workstation slot identification and description
HP Z620 Workstation installation sequence recommendations
Expansion card slot description and compatibility
HP Z820 Workstation slot identification and description
Card description Type Slot
HP Z820 Workstation installation sequence recommendations
10Slot installation sequence
Carefully handle hard disk drives
Removal and replacement tips
Hard disk drives and optical disc drives
11SATA cable connection guidelines
Drive installation and cabling scenarios
HP Z220 SFF Workstations Sata cable connection guidelines
HP Z220 CMT Workstations Sata cable connection guidelines
HP Z420 Workstations Intel Ahci Sata controller guidelines
System board Drive configuration scenarios
HP Z420 Workstations LSI 9212-4i RAID controller guidelines
RAID card RC or Drive installation scenarios
HP Z620 Workstations Intel Ahci Sata controller guidelines
System board Drive installation scenarios
HP Z620 Workstations LSI 9212-4i RAID controller guidelines
RAID card connector Drive installation scenarios
HP Z820 Workstation cabling guidelines
Drive configuration scenarios System board
Memory
Supported Dimm configurations
12Supported Dimm configurations
Dimm installation guidelines
Bios errors and warnings
HP Z220 CMT Workstation Dimm installation order
HP Z220 SFF Workstation Dimm installation order
HP Z420 Workstation Dimm installation order
9Single processor Dimm installation order
HP Z620 Workstation Dimm installation order
11Single-processor Dimm installation order
HP Z820 Workstation Dimm installation order
Z220 SFF Z220 CMT Z420 Z620 Z820
Power supply
Power supply specifications
Power supply specifications
Variable speed
13Power supply specifications
System board
Power consumption and heat dissipation
Resetting the power supply
Board
System cabling
HP Z220 SFF Workstation system cabling
Cable
Cable Cable designator on system Board
HP Z220 CMT Workstation system cabling
PCA PWR MEM
HP Z420 Workstation system cabling
Cable Cable/system board designator
HP Z620 Workstation system cabling
HP Z820 Workstation system cabling
Diagnostics and troubleshooting
Calling support
1Tower and desktop label locations Locating ID labels
Locating ID labels
Diagnosis at startup
Locating warranty information Diagnosis guidelines
Diagnosis during operation
Troubleshooting checklist
Online support
HP troubleshooting resources and tools
HP Support Assistant
Product Change Notifications
Troubleshooting a problem
Instant Support and Active Chat
During operation
Helpful hints
At startup
Customer self-repair
Problem Cause Possible Solution
Troubleshooting scenarios and solutions
Solving minor problems
1Minor problems
Remove the graphics card last. Replace the faulty
Post Delay in Advanced Power-On Options
Solving hard drive problems
2Hard drive problems
Problem Cause Solution
Diagnostics and troubleshooting
3Display problems
Solving display problems
Support.html
4Audio problems
Solving audio problems
DIR C\ printer port
Solving printer problems
5Printer problems
6Power supply problems
Solving power supply problems
Testing power supply
Diagnostics and troubleshooting
Overview
Self-troubleshooting with HP Vision Diagnostics
Accessing HP Vision Diagnostics on the computer
Downloading and accessing HP Vision Diagnostics
Using the HP Memory Test utility
Creating and using a bootable USB key
Creating and using a bootable DVD
User interface
Survey tab
Test tab
History tab
Status tab
Help tab
Errors tab
Saving and printing information in HP Vision Diagnostics
Page
Select Drivers & Software
Downloading HP Advanced System Diagnostics
Accessing HP Advanced System Diagnostics
System information
Running HP Advanced System Diagnostics
7Hardware diagnostics tests
Hardware diagnostic tests
Activity Possible cause
Diagnostic codes and errors
Diagnostic LED and audible beep codes
8Diagnostic lights and audible codes
Device that is causing the failure. Continue adding devices
Cmos
Activity Possible cause Recommended action
Hard disk drive LED turns green, then
9LED color definitions
Post error messages
10POST error messages
LED color definitions
See the service label on the computer access panel for
Detected Or defective Reseat the fan Replace the fan
Replace or reconnect the missing front audio
Add a second processor using appropriate HP
Preparing to configure passwords
Configuring password security and resetting Cmos
Resetting the password jumper
Using the Cmos Button to Reset Cmos
Clearing and Resetting the Cmos
Using the Computer Setup F10 Utility to Reset Cmos
System RAM Audio
Linux technical notes
Hyper-Threading Technology HTT
Network cards
Kernel /vmlinuz ... rdblacklist=nouveau nouveau.modeset=0
Nvidia Graphics Workstations
Usr/bin/amdcccle
AMD Graphics Workstations
Onboard Optional
Supported hard drive maximum and storage controller options
Table B-1Maximum hard drives allowed
Hard Drives Storage Controllers
Configuration Description Controllers
Supported RAID configurations
Table B-2RAID configuration details
Configuring Intel Sata RAID
Configuring system Bios
Configuring RAID with the Intel utility
RAID 0 configuration
Configuring RAID on an LSI 2308 or LSI 9212-4i controller
RAID 1 configuration
RAID 1E/10 configuration
RAID
Configuring RAID on an LSI 9260-8i MegaRAID controller
Disable BGI No, Yes
Performance considerations
Software RAID solution
Software RAID considerations
Configuring software RAID
Designator Silk screen Component/Description
HP Z220 SFF Workstation
Designator Silk screen Component
HP Z220 CMT Workstation
Table C-1HP Z220 CMT Workstation system board designators
Designator Name on board Component
HP Z420 and Z620 Workstation system board designators
Pswd
Table C-3HP Z820 Workstation system board designators
HP Z820 Workstations
Main Power
SAS5
Memory
Index
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