Table 4-3Display problems (continued)

Problem

Cause

Solution

 

 

 

 

Fuzzy focus; streaking, ghosting,

Flat-panel monitor’s internal

1.

Select the monitor’s Auto-Adjustmentoption in the

or shadowing effects; horizontal

digital conversion circuits

 

monitor’s onscreen display menu.

scrolling lines; faint vertical bars;

might be unable to correctly

2.

Manually synchronize the Clock and Clock Phase

or unable to center the picture on

interpret the output

 

onscreen display functions.

the screen (flat-panel monitors

synchronization of the

 

 

 

using an analog VGA input

graphics card.

3.

Download SoftPaq SP22333 to assist with the

connection only.)

 

 

 

synchronization).

 

 

 

 

 

 

Some typed symbols do not

The font you are using does

Use the Character Map to locate and select the

appear correctly.

not support that symbol.

appropriate symbol.

Select Start>All Programs> Accessories>System Tools>Character Map. You can copy the symbol from the Character Map into a document.

Solving audio problems

Table 4-4Audio problems

Problem

Cause

Solution

 

 

 

Sound does not come out of the

Software volume control is

Double-click the Speaker icon on the taskbar and use the

speaker or headphones.

turned down.

volume slider to adjust the volume.

 

 

 

 

The external speakers are not

Turn on the external speakers.

 

turned on.

 

 

 

 

 

 

External speakers plugged into

See your sound card documentation for proper speaker

 

the wrong audio jack.

connection.

 

 

 

 

Digital CD audio is

Enable digital CD audio:

 

not enabled.

1.

From the Control Panel, select System.

 

 

 

 

2.

On the Hardware tab, select the Device Manager

 

 

 

button.

 

 

3.

Right-click the CD/DVD device and select

 

 

 

Properties.

 

 

4.

On the Properties tab, select Enable digital CD

 

 

 

audio for this CD-ROM device.

 

 

 

 

Headphones or devices

Turn on and use headphones or external speakers, if

 

connected to the line-out

connected, or disconnect headphones or external

 

connector have muted the

speakers.

 

internal speaker.

 

 

 

 

 

 

 

Volume is muted.

1.

From the Control Panel, select Sound, Speech and

 

 

 

Audio Devices, and then select Sounds and

 

 

 

Audio Devices.

 

 

2.

Deselect the Mute checkbox.

 

 

 

 

Computer is in Standby mode.

Press the power button to resume from Standby mode.

 

 

 

 

Troubleshooting scenarios and solutions

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HP B5P07UT B5P07UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA, B2B94UT B2B94UT#ABA manual Solving audio problems, 4Audio problems