
Solving display problems
These suggestions apply to monitors connected to desktop and tower configurations, and to external monitors connected to
Table 4-3 Display problems
Problem | Cause | Solution |
Blank screen (no video).
The cable connections are not | Verify the cable connections from the monitor to the |
correct. | computer and to a working electrical outlet. |
|
|
The monitor is off. | Turn the monitor on (LED is on). You might need to refer to |
| the monitor manual for an explanation of LED signals. |
|
|
Screen blanking utility installed | Press a key or the mouse button and, if set, enter your |
or energy saver features | password. |
enabled. |
|
|
|
System ROM is bad; system is | Reflash the ROM using a SoftPaq. |
running in FailSafe Boot Block |
|
mode (indicated by 8 beeps). |
|
Verify that the monitor can accept the same horizontal | |
sync at the resolution | scan rate as the resolution specified. |
specified. |
|
|
|
Computer is in Hibernate | Press the power button to resume from Hibernate mode. |
mode. |
|
Workstation monitor settings are not compatible with the monitor.
1.When you see Press F8 in the
2.Using the keyboard arrow keys, select Enable VGA Mode and then press Enter.
3.For Windows,
4.Use the sliding control to reset the resolution.
The display works properly during the POST but goes blank when the operating system starts.
The display settings in the operating system are incompatible with your graphics card and monitor.
1.For Windows, restart your computer in VGA mode.
2.After the operating system starts, change the display settings to match those supported by your graphics card and monitor.
3.Refer to your operating system and graphics card documentation for information about changing display settings.
Troubleshooting scenarios and solutions | 129 |