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Workstatio D3J88UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA, B2B94UT B2B94UT#ABA
manual
Xii
Models:
C1D80UT C1D80UT#ABA
Workstatio D8D17UT#ABA
Workstatio D3J88UT#ABA
B2B94UT B2B94UT#ABA
B5P07UT B5P07UT#ABA
Z220 F1J90UAABA
Z420 D3J34UT#ABA
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Troubleshooting
Specification
Install
Error codes
Z220 SFF Block Diagram
Password
Automatic is the default
Warranty
Dimension
Supported Dimm configurations
Page 12
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Contents
HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations
Warranty
Copyright Information
Trademark Credits
About this guide
Guide topics
Iv About this guide
Table of contents
Bios ROM
System management
Component Replacement Information and Guidelines
Diagnostics and troubleshooting 115
HP Z220 CMT Workstations Sata cable connection Guidelines
144
Configuring password security and resetting Cmos 158
Appendix B Configuring RAID devices 166
Appendix a Linux technical notes 162
Appendix C System board designators 178
Index 185
Xii
HP Z220 SFF Workstation components
Topics
HP Z220 SFF Workstation front panel components
Component description
HP Z220 SFF Workstation rear panel components
2Component descriptions
HP Z220 SFF Workstation chassis components
3Component descriptions
Power
HP Z220 SFF Workstation system board component
4System board component descriptions
Serial optional Clear Cmos button
Z220 SFF Block Diagram
HP Z220 SFF Workstation system board architecture
Workstation specifications
Processor technology
Graphics cards
HP Z220 CMT Workstation components
HP Z220 CMT Workstation front panel components
Component descriptions
HP Z220 CMT Workstation rear panel components
7Rear panel components
HP Z220 CMT Workstation chassis components
7Workstation component descriptions
Description
HP Z220 CMT Workstation system board component
8System board component descriptions
Serial optional Rear fan
Z220 CMT Block Diagram
HP Z220 CMT Workstation system board architecture
Processor
Technology
HP Z420 Workstation components
HP Z420 Workstation front panel
11Front panel components
HP Z420 Workstation rear panel
Bist LED
HP Z420 Workstation chassis components
11Component descriptions
HP Z420 Workstation system board components
12System board component descriptions
Rear USB PCI 32/33
HP Z420 Workstation system board architecture
HP Z420 Workstation specifications
Memory technology
Weight
Chassis dimensions
HP Z620 Workstation components
HP Z620 Workstation front panel
Bottom connector is AMT enabled
HP Z620 Workstation rear panel
HP Z620 Workstation chassis components
15Component descriptions
HP Z620 Workstation system board components
16System board components descriptions
20System board block diagram HP Z620 Workstation components
HP Z620 Workstation system board architecture
HP Z620 Workstation specifications
Memory
Chassis
HP Z820 Workstation components
HP Z820 Workstation front panel
Top connector is AMT enabled
HP Z820 Workstation rear panel
HP Z820 Workstation chassis components
19Component descriptions
System board Speaker
HP Z820 Workstation system board components
20System board component descriptions
25System board block diagram Hardware overview
HP Z820 Workstation system board architecture
HP Z820 Workstation specifications
Standard configuration 26.6 kg 58.7 lb
Environmental specifications
HP Workstation environmental specifications
Energy Star qualification
27Proper workstation placement Hardware overview
Ensuring proper ventilation
Power management and performance features
ERP compliance mode
Sata Power Management
Hyper-Threading Technology HTT
Intel Turbo Boost Technology
HP Cool Tools
Bios ROM
Non-Uniform Memory Access Numa
Computer Setup F10 Utility
Computer Setup F10 functionality
Accessing the Computer Setup F10 Utility
Computer Setup F10 Utility menu
Workstations
Heading Option Description
Hard Disk-Provides information about the hard disk drives
Heading Option
Longer enable the device
Be available on some models
All boots
Features
Not need to be entered to complete the process
USB device or other storage media
Automatic is the default
Hard Drive
SATA0
Required for this feature
Boot sequence
Setup F10 Utility
AMT
Desktop management
Initial computer configuration and deployment
Installing a remote system
Copying a setup configuration to another computer
HP Client Management Solutions
Altiris Client Management Solutions
Updating and managing software
FailSafe Boot Block
HP SoftPaq Download Manager System Software Manager
ROM Flash
Remote ROM Flash
Recovering the computer from Boot Block Recovery mode
Workstation security
3F10 security features overview
Feature Purpose
Asset tracking
Sata hard disk drive security
Using DriveLock
DriveLock applications
Enabling DriveLock
Select Security DriveLock Security
Password security
Establishing a power-on password using computer setup
Entering a power-on password
Entering a setup password
Changing a power-on or setup password
Deleting a power-on or setup password
National keyboard delimiter characters
4National keyboard delimiter characters
Language Delimiter
Clearing passwords
Setting the protection level
Chassis security
Smart Cover Sensor optional
Fault notification and recovery
ECC fault prediction
Drive Protection System
Thermal sensors
Programmable power button
Changing the power button configuration Windows only
Component Replacement Information and Guidelines
Page
Service considerations
Tools and software requirements
Electrostatic discharge ESD information
Personal grounding methods and equipment
Materials Method Voltage
Grounding
Work area to
Component replacement guidelines
Battery
Product recycling
Cable management
CPU processor and CPU heatsink
Expansion slots
2Slot Installation sequence
HP Z220 SFF Workstation slot identification and description
PCI slots
Slot Type Mechanical compatibility Electrical compatibility
HP Z220 CMT Workstation slot identification and description
2Identifying expansion card slots
4Slot installation sequence
Load Card description Slot Order
HP Z420 Workstation slot identification and description
3Identifying expansion card slots
HP Z420 Workstation installation sequence recommendations
Slot installation sequence
HP Z620 Workstation slot identification and description
4Identifying expansion card slots
HP Z620 Workstation installation sequence recommendations
HP Z820 Workstation slot identification and description
Expansion card slot description and compatibility
HP Z820 Workstation installation sequence recommendations
10Slot installation sequence
Card description Type Slot
Removal and replacement tips
Hard disk drives and optical disc drives
Carefully handle hard disk drives
Drive installation and cabling scenarios
HP Z220 SFF Workstations Sata cable connection guidelines
HP Z220 CMT Workstations Sata cable connection guidelines
11SATA cable connection guidelines
System board Drive configuration scenarios
HP Z420 Workstations Intel Ahci Sata controller guidelines
RAID card RC or Drive installation scenarios
HP Z420 Workstations LSI 9212-4i RAID controller guidelines
System board Drive installation scenarios
HP Z620 Workstations Intel Ahci Sata controller guidelines
RAID card connector Drive installation scenarios
HP Z620 Workstations LSI 9212-4i RAID controller guidelines
Drive configuration scenarios System board
HP Z820 Workstation cabling guidelines
Supported Dimm configurations
12Supported Dimm configurations
Memory
Bios errors and warnings
Dimm installation guidelines
HP Z220 SFF Workstation Dimm installation order
HP Z220 CMT Workstation Dimm installation order
HP Z420 Workstation Dimm installation order
HP Z620 Workstation Dimm installation order
9Single processor Dimm installation order
HP Z820 Workstation Dimm installation order
11Single-processor Dimm installation order
Power supply
Power supply specifications
Power supply specifications
Z220 SFF Z220 CMT Z420 Z620 Z820
13Power supply specifications
Variable speed
Power consumption and heat dissipation
Resetting the power supply
System board
System cabling
HP Z220 SFF Workstation system cabling
Cable
Board
HP Z220 CMT Workstation system cabling
Cable Cable designator on system Board
HP Z420 Workstation system cabling
PCA PWR MEM
HP Z620 Workstation system cabling
Cable Cable/system board designator
HP Z820 Workstation system cabling
Diagnostics and troubleshooting
Calling support
Locating ID labels
1Tower and desktop label locations Locating ID labels
Locating warranty information Diagnosis guidelines
Diagnosis at startup
Diagnosis during operation
Troubleshooting checklist
HP troubleshooting resources and tools
HP Support Assistant
Online support
Troubleshooting a problem
Instant Support and Active Chat
Product Change Notifications
Helpful hints
At startup
During operation
Customer self-repair
Troubleshooting scenarios and solutions
Solving minor problems
1Minor problems
Problem Cause Possible Solution
Remove the graphics card last. Replace the faulty
Solving hard drive problems
2Hard drive problems
Problem Cause Solution
Post Delay in Advanced Power-On Options
Diagnostics and troubleshooting
Solving display problems
3Display problems
Support.html
Solving audio problems
4Audio problems
Solving printer problems
5Printer problems
DIR C\ printer port
Solving power supply problems
Testing power supply
6Power supply problems
Diagnostics and troubleshooting
Self-troubleshooting with HP Vision Diagnostics
Overview
Downloading and accessing HP Vision Diagnostics
Accessing HP Vision Diagnostics on the computer
Creating and using a bootable USB key
Creating and using a bootable DVD
Using the HP Memory Test utility
User interface
Survey tab
Test tab
Status tab
History tab
Errors tab
Help tab
Saving and printing information in HP Vision Diagnostics
Page
Downloading HP Advanced System Diagnostics
Select Drivers & Software
Accessing HP Advanced System Diagnostics
Running HP Advanced System Diagnostics
System information
Hardware diagnostic tests
7Hardware diagnostics tests
Diagnostic codes and errors
Diagnostic LED and audible beep codes
8Diagnostic lights and audible codes
Activity Possible cause
Device that is causing the failure. Continue adding devices
Activity Possible cause Recommended action
Cmos
Hard disk drive LED turns green, then
Post error messages
10POST error messages
LED color definitions
9LED color definitions
See the service label on the computer access panel for
Detected Or defective Reseat the fan Replace the fan
Replace or reconnect the missing front audio
Add a second processor using appropriate HP
Configuring password security and resetting Cmos
Preparing to configure passwords
Resetting the password jumper
Clearing and Resetting the Cmos
Using the Cmos Button to Reset Cmos
Using the Computer Setup F10 Utility to Reset Cmos
Linux technical notes
System RAM Audio
Network cards
Hyper-Threading Technology HTT
Nvidia Graphics Workstations
Kernel /vmlinuz ... rdblacklist=nouveau nouveau.modeset=0
AMD Graphics Workstations
Usr/bin/amdcccle
Supported hard drive maximum and storage controller options
Table B-1Maximum hard drives allowed
Hard Drives Storage Controllers
Onboard Optional
Supported RAID configurations
Table B-2RAID configuration details
Configuration Description Controllers
Configuring Intel Sata RAID
Configuring system Bios
Configuring RAID with the Intel utility
Configuring RAID on an LSI 2308 or LSI 9212-4i controller
RAID 0 configuration
RAID 1 configuration
RAID 1E/10 configuration
Configuring RAID on an LSI 9260-8i MegaRAID controller
RAID
Disable BGI No, Yes
Software RAID solution
Software RAID considerations
Performance considerations
Configuring software RAID
HP Z220 SFF Workstation
Designator Silk screen Component/Description
HP Z220 CMT Workstation
Table C-1HP Z220 CMT Workstation system board designators
Designator Silk screen Component
HP Z420 and Z620 Workstation system board designators
Designator Name on board Component
Pswd
HP Z820 Workstations
Table C-3HP Z820 Workstation system board designators
Main Power
SAS5
Index
Memory
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