HP B2B94UT B2B94UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA, B5P07UT B5P07UT#ABA, C1D80UT C1D80UT#ABA

Models: C1D80UT C1D80UT#ABA Workstatio D8D17UT#ABA Workstatio D3J88UT#ABA B2B94UT B2B94UT#ABA B5P07UT B5P07UT#ABA Z220 F1J90UAABA Z420 D3J34UT#ABA

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Self-troubleshooting with HP Advanced System Diagnostics UEFI

HP Advanced System Diagnostics is a Unified Extensible Firmware Interface (UEFI) based diagnostic tool that can be used by the end user or technical support personnel to view information about the system configuration and to perform hardware troubleshooting. The diagnostic tool runs outside of the operating system to isolate hardware failures from issues that might be caused by the operating system or other software components.

HP Advanced System Diagnostics:

Easy to obtain:

Installed on original image of every system hard drive (HDD)

Core set of tests installed in the BIOS of every system

Download to a USB key drive

Captures complete system configuration information, including:

System serial number, product ID number, asset tag, and model

Memory size and configuration

Processor information (including, type and speed)

Storage device information

HDD: Launches Drive Self Test (DST) SMART tests for SATA drives

Keyboard controller revision

Bundles of tests to perform a quick test or extensive test of the entire system

BIOS date and revision

Diagnostic tests:

System tests (Start-up, Run-In and System Tune-Up)

Individual component tests (Hard Disk Test and Memory Tests)

Diagnostic Failure Code Output — A unique, 24–digit Failure ID code is generated for each failure:

Randomly generated, unique each occurrence

Identifies the specific components that did not pass validation

Includes warranty information with information about the customer’s service entitlement

Provides information about the model, serial number, test time stamp, and failure

144 Chapter 4 Diagnostics and troubleshooting

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HP B2B94UT B2B94UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA, B5P07UT B5P07UT#ABA, Workstatio D8D17UT#ABA, Workstatio D3J88UT#ABA