Table 4-8Diagnostic lights and audible codes (continued)

Activity

Possible cause

Recommended action

 

 

 

System does not power-on

System unable to power

CAUTION: Internal components might be powered even when

and LEDs are not blinking.

on.

the computer is off. To prevent damage, disconnect the computer

No beeps.

 

power cord before you remove a component.

 

 

To resolve the problem, choose one of the following options:

 

 

Press and hold the power button for less than four seconds. If the

 

 

hard disk drive LED turns green, then:

 

 

1. Remove the expansion cards one at a time and try holding

 

 

the power button again for less than four seconds.

 

 

2. The problem might be on the system board. Contact HP for

 

 

assistance.

 

 

Press and hold the power button for less than four seconds. If the

 

 

hard disk drive LED does not turn on green then:

1.Check that unit is plugged into a working AC outlet.

2.Open the access panel and check that the power button harness is properly connected to the system board.

3.Check that all power supply cables are properly connected to the system board.

4.Check the power supply functionality.

a.Disconnect the AC power.

b.HP Z820 Workstation only—Remove the power supply from the chassis. All other workstations, unplug cables connected to system board.

c.Plug in AC power.

If the power supply fan spins and the BIST LED illuminates, the power supply is good; replace the system board.

If the power supply fan does not spin or the LED does not illuminate, replace the power supply.

*The BIOS option you select controls the blue LED function during these suspend modes.

152 Chapter 4 Diagnostics and troubleshooting

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HP B5P07UT B5P07UT#ABA, Z220 F1J90UAABA, Z420 D3J34UT#ABA, B2B94UT B2B94UT#ABA manual Hard disk drive LED turns green, then