HP C1D80UT C1D80UT#ABA Solving hard drive problems, 2Hard drive problems, Problem Cause Solution

Solving hard drive problems

Table 4-2Hard drive problems

Problem Cause Solution

Hard drive error occurs.	Hard disk has bad sectors or
	has failed.

Locate and block the usage of bad sectors. If necessary, reformat the hard disk.

If the drive is detected by the BIOS, run DPS Self-test.

Disk transaction problem.	The directory structure is bad,
	or there is a problem with a
	file.

1.Right-click Start, select Explore, and select a drive.

2.Select File>Properties>Tools.

3.Under Error-checking, select Check Now.

Drive not found (identified).	Improper cable connection	On computers with discrete data and power cables,
		ensure that the data and power cables are securely
		connected to the hard drive. (See the Hard drive section of
		this guide for connection details.)
	Improperly seated hard drive	On systems with blind-mate drive connections, check for
		connector damage on the drive and in the chassis.
		Reseat the hard drive and its carrier in the chassis to
		ensure a proper connection. (See the Hard drive section of
		this guide for connection details.)
	The system might not have	1.	Run the Computer Setup (F10) Utility.
	automatically recognized a	2.	If the system does not recognize the new device,
	newly installed device.
			verify that the device is listed in the Computer Setup
			(F10) Utility.
			If it is listed, the probable cause is a driver problem.
			If it is not listed, the probable cause is a hardware
			problem.
		3. If this drive is newly installed, enter Setup and try
			adding a POST delay under Advanced > Power-
			On.
	Drive responds slowly	Run the Computer Setup (F10) utility and increase the
	immediately after power-up.	POST Delay in Advanced > Power-On Options.

Troubleshooting scenarios and solutions 127