Table 4-10POST error messages (continued)

Screen message

Probable cause

Recommended action

 

 

 

 

922—Front USB 2 Not

Front USB 2 mechanism is missing or

1.

Replace or reconnect the missing Front USB 2

Connected

is not connected.

 

mechanism to the system board.

 

 

2.

Reseat or replace the missing mechanism cable.

 

 

 

923—Fatal IRPP error.

 

Potential system problem; contact HP Support.

 

 

 

924—Fatal IIO error

 

Potential system problem; contact HP Support.

 

 

 

927—Fatal error on DIMM in

Fatal multibit ECC error detected on

Replace the DIMM in the identified slot.

slot CPU X DIMM Y

the DIMM in the slot labeled DIMM Y

 

 

 

(where Y is a number), as labeled on

 

 

 

the system board.

 

 

 

 

 

928—Fatal error occurred in

Fatal error occurred in the designated

Move the card to a different slot. If the problem

the designated slot.

slot.

persists, replace the card.

 

 

 

 

939—Front USB 3.0 Not

Front USB 3.0 mechanism is missing

1.

Replace or reconnect the missing Front USB 3.0

Connected

or is not connected.

 

mechanism to the system board.

 

 

2.

Reseat or replace the missing mechanism cable.

 

 

 

 

940—Front 1394 Not

Front 1394 mechanism is missing or is

1.

Replace or reconnect the missing Front 1394

Connected

not connected.

 

mechanism to the system board.

 

 

2.

Reseat or replace the missing mechanism cable.

 

 

 

 

941—PCIe Device(s) installed

Invalid system configuration.

1.

Move the PCIe device from PCIe slots 3 and/or 4

in slots 3 or 4 with a single

 

 

to other PCIe slots.

CPU

 

2.

Add a second processor using appropriate HP

 

 

 

 

 

accessory kit.

 

 

 

1801—Microcode Update

Unknown or unsupported processor

The microcode update failed. If the processor stepping

Error

stepping.

is supported, contact HP Support.

 

 

 

1802—Processor Not

The system board does not support the

Replace the processor with a compatible one.

Supported

processor.

 

 

 

 

 

 

Diagnostic codes and errors 157

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HP Z420 D3J34UT#ABA, Z220 F1J90UAABA, B2B94UT B2B94UT#ABA, B5P07UT B5P07UT#ABA Add a second processor using appropriate HP