User Guide

Messages

•If you have not received a registration message from the wireless network, register your device.On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now.

•Verify that data service is turned on.

•If you use email message filters, verify that the options for email message filters are set correctly.

•Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from.

•If you have a Wi-Fi® enabled device and if your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN, reset your device and connect to the Wi-Fi network or log in to the VPN again.

•Verify that your device is not blocking messages. For more information, contact your administrator.

Related topics

Turn off the connection to the wireless network, 232

About wireless coverage indicators, 234

Turn on or turn off data service or set roaming options, 232

Change an email message filter, 52

Forward messages from a specific email message folder to your device, 49

I cannot file email messages

Try performing the following actions:

•Verify that wireless email reconciliation is turned on.

•If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help.

Related topics

Reconcile email messages over the wireless network, 199

I cannot send SMS text messages

Depending on your wireless service plan, this feature might not be supported.

Related topics

Turn off the connection to the wireless network, 232

I am not receiving SMS text messages

Depending on your wireless service plan, this feature might not be supported.

Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

The number of new or unopened messages is different than I expected

The number of new or unopened messages includes saved messages and filed messages.

86

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Blackberry 8350i manual Cannot file email messages, Am not receiving SMS text messages
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8350i specifications

The BlackBerry 8350i, released in 2009, is a rugged smartphone that combines the reliability of BlackBerry's communication features with durable design, catering especially to business users in demanding environments. This device marked a notable evolution in BlackBerry's lineup, focusing on both functionality and robustness, making it ideal for those in construction, transportation, and other outdoor industries.

One of the standout features of the 8350i is its push-to-talk (PTT) capability, which integrates seamlessly with the Nextel network. This feature allows users to communicate instantly with colleagues via a walkie-talkie style interface. The click-to-talk functionality is a game changer for teams that require real-time communication, even in noisy settings or over long distances, enhancing productivity and response times.

The BlackBerry 8350i operates on the BlackBerry OS, offering a user-friendly interface that includes messaging, calendar functions, and a robust email system. The device supports BlackBerry Messenger, which allows for quick and secure messaging between BlackBerry devices. It also includes support for popular email services, enabling users to stay connected to their work and personal communications on the go.

In terms of hardware, the 8350i features a compact design, with a full QWERTY keyboard that is ideal for text-heavy tasks. The screen measures 2.5 inches diagonally and offers a resolution of 320 x 240 pixels, providing clear visibility for reading and navigating applications. The device is powered by a 3.7V battery with a capacity of 1400 mAh, which delivers a life that can last through a full workday, though actual performance may vary based on usage.

Another significant characteristic of the BlackBerry 8350i is its robust and rugged build. It is designed to withstand tough environmental conditions, with features such as water resistance and dust protection. This durability makes it a dependable choice for field work and other challenging scenarios.

The 8350i also includes features such as GPS for location services, a 2-megapixel camera for basic photography, and expandable storage through a microSD card slot, allowing users to increase their device's memory as needed. With these technologies and characteristics, the BlackBerry 8350i represents a reliable option for professionals needing a durable phone with robust communication capabilities in the field.
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