June
Users Guide
Contents
Copying 106
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 242
Faxing 125
Scanning 150
Understanding the printer menus 158
Clearing jams 274
Troubleshooting 302
Maintaining the printer 252
Managing the printer 271
Index 387
370
Safety information
Safety information
Page
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Right side 15 cm 6 Front 39.4 cm 15.5 Left side Rear Top
Basic model
Printer configurations
Configured model
Understanding the basic functions of the scanner
Hardware option Alternative hardware option
You can use the ADF or the scanner glass to scan documents
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Using the printer control panel
Understanding the printer control panel
Understanding the printer control panel
Touch
Indicator light Printer status
Understanding the home screen
Sleep button light Printer status
Feature Description
Features
Using the touch-screen buttons
Touch Accept Save a setting
Other touch-screen buttons
Understanding the printer control panel
For Windows users
Setting up and using the home screen applications
Finding the IP address of the printer
Finding the IP address of the computer
For Macintosh users
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Customizing the home screen
Finding information about the home screen applications
Setting up Forms and Favorites
Understanding the different applications
Activating the home screen applications
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
Setting up Scan to Network
Click Settings Apps Apps Management Multi Send
UseTo
Setting up Remote Operator Panel
Exporting and importing a configuration
Click Settings Remote Operator Panel Settings
Click Submit
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
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Installing a memory card
Additional printer setup Close the access cover
Unpack the memory card
Installing an optional card
Additional printer setup Access the controller board
Installing an Internal Solutions Port
Additional printer setup Unpack the ISP kit
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Page
Page
Unpack the printer hard disk
Installing a printer hard disk
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Page
Page
Page
Removing a printer hard disk
Page
Installing hardware options
Order of installation
Installing optional trays
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Page
Attaching cables
EXT port
Setting up the printer software
Installing the printer software
Organizing cables
Windows
Updating available options in the printer driver
Macintosh
Open the printers folder
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
Networking
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
For Windows users
For Macintosh users
Click +
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Network/Ports Active NIC Auto Submit
Follow the instructions on the printer display
Using the Push Button Configuration method
Using the Personal Identification Number PIN method
Additional printer setup
Page
For Macintosh users
AppleTalk select the printer Add
Setting up serial printing
Click Continue Finish
Verifying printer setup
From the home screen, navigate to
Printing a menu settings
Printing a network setup
Reports Menu Settings
Loading the 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading paper and specialty media
Page
Loading paper and specialty media
Page
ABC
One ‑sided printing Two ‑sided printing
Page
Page
Page
Loading the 2100‑sheet tray
Pull out the tray Adjust the width and length guides
Loading A5‑size paper
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
Page
ABC
Page
Pull down the multipurpose feeder door
Loading the multipurpose feeder
Page
Page
One ‑sided printing
Loading paper and specialty media
RLT CEX E
Creating a custom name for a paper type
Using the Embedded Web Server
Linking and unlinking trays
Linking and unlinking trays
Paper Menu Custom Names
Using the printer control panel
Click Settings Paper Menu Custom Types
Assigning a custom paper type
Paper and specialty media guide
Using specialty media
Tips on using card stock
Tips on using envelopes
Tips on using labels
Tips on using letterhead
Source Printing Printable side Paper orientation
Tips on using transparencies
Paper characteristics
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
Supported paper sizes, types, and weights
Storing paper
Paper sizes supported by the printer
Feeder Glass
Paper size Dimensions
Paper type 550 ‑sheet tray 2100 ‑sheet Multipurpose Duplex
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Supported paper sizes
Supported paper types and weights
Preprinted 90-176 g/m
Envelope 105 g/m
Rough Envelope 105 g/m
Letterhead 90-176 g/m
Printing forms
Adjusting toner darkness
Printing
Printing forms and a document
Printing from a flash drive
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive or mobile device
Supported flash drives and file types
Printing 102
Printing confidential and other held jobs
Printing from a mobile device
Storing print jobs in the printer
Printing 103
Printing confidential and other held jobs
Printing information pages
Canceling a print job
Printing 105
Canceling a print job from the computer
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on letterhead
Creating a copy shortcut using the printer control panel
Copying different paper sizes
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Copy to Letter Copy It
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy to Auto Size Match Copy It
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Collated Not collated
Between Copies Between Jobs Between Pages Off
Copying multiple pages onto a single sheet
Creating a custom copy job
Copy Advanced Options Separator Sheets
Placing information on copies
Placing a header or footer on pages
Placing an overlay message on each
Copy from
Canceling a copy job
Canceling a copy job while pages are being printed
Understanding the copy options
Sides Duplex
Content
Scale
Darkness
Save As Shortcut
Using the advanced options
Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
Click Settings
Mailing 120
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
Mailing a document
Changing the output file type
Customizing e-mail settings
Sending an e‑mail using the address book
Adding e-mail subject and message information
Understanding the e-mail options
Canceling an e-mail
Resolution
Send As
Mailing 123
Scan Preview
Setup
Setting up the printer to fax
Faxing
Faxing 125
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Faxing 127
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Tips for this setup
Faxing 128
To connect
Connected to different wall jacks
Faxing 129
To connect
Faxing 131
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Faxing 133
Faxing 134
Setup 1 Printer is connected directly to a cable modem
Page
Part name Part number Lexmark adapter plug 40X8519
Faxing 137
Connecting the printer to a non‑RJ‑11 wall jack
Faxing 138
Connecting the printer to a wall jack in Germany
Faxing 139 Connect the printer to any of the N ports
Faxing 140
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Settings Fax Settings Analog Fax Setup Answer On
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using the computer
Sending a fax using a shortcut number
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Customizing fax settings
Changing the fax resolution
Click Settings Manage Shortcuts Fax Shortcut Setup
Blocking junk faxes
Click Settings Reports Click Fax Job Log or Fax Call Log
Making a fax lighter or darker
Viewing a fax log
Holding faxes
Canceling an outgoing fax
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Holding and forwarding faxes
Off Always On Manual Scheduled
Click Settings Fax Settings
Understanding the fax options
Forwarding a fax
Delayed Send
Faxing 148
This option lets you send a fax at a later time or date
Faxing 149
Scanning to an FTP address
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address using the printer control panel
Scanning to an FTP address
Scanning 152
Scanning to an FTP address using a shortcut number
Scanning an FTP using the address book
Scanning to a computer or flash drive
Scanning to a computer using the Embedded Web Server
Scanning 153
Click Scan Profile Create Scan Profile
Click Next Close
Setting up Scan to Computer
Scanning to a flash drive
Scanning 154
Understanding the scan options
This option lets you type a file name for the scan image
This option lets you set the output type for the scan image
Content
Scanning 157
Understanding the printer m enus
Menus list
Understanding the printer menus 158
Understanding the printer menus 159
Default Source menu
Configure MP menu
Paper menu
Tray x Type
Paper Size/Type menu
Understanding the printer menus 160
Tray x Size
Understanding the printer menus 161
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Understanding the printer menus 162
Manual Paper Size
Manual Paper Type
Substitute Size menu
Paper Texture menu
Understanding the printer menus 163
Understanding the printer menus 164
Understanding the printer menus 165
Paper Weight menu
Understanding the printer menus 166
Understanding the printer menus 167
Paper Loading menu
Use Custom Name
Custom Types menu
Custom Names menu
Understanding the printer menus 168
Custom Scan Size
Custom Scan Sizes menu
Custom Bin Names menu
Understanding the printer menus 169
Universal Setup menu
Bin Setup menu
Understanding the printer menus 170
Assign Type/Bin
Configure Bins
Understanding the printer menus 171
Overflow Bin
Reports menu
Reports menu
Understanding the printer menus 172
Understanding the printer menus 173
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
Understanding the printer menus 174
Understanding the printer menus 175
To access the menu, navigate to either of the following
Network Card menu
TCP/IP menu
Understanding the printer menus 176
Wireless menu
Network/Ports Network x Network x Setup Wireless
IPv6 menu
Understanding the printer menus 178
AppleTalk menu
Standard USB menu
Understanding the printer menus 179
USB Buffer
ENA Netmask
Parallel x menu
Understanding the printer menus 180
ENA Address
Understanding the printer menus 181
Parallel Buffer
Advanced Status
Protocol
Parallel Mode
Serial x menu
Understanding the printer menus 182
Serial Buffer
Understanding the printer menus 183
Data Bits
Understanding the printer menus 184
Robust XON
Baud
Understanding the printer menus 185
Smtp Setup menu
Edit Security Setups menu
Security menu
Understanding the printer menus 186
Security Reset Jumper
Miscellaneous Security Settings menu
Edit Access Controls
Login Restrictions
Understanding the printer menus 188
Confidential Print menu
Erase Temporary Data Files menu
Security Audit Log menu
Understanding the printer menus 189
Understanding the printer menus 190
Set Date/Time menu
Settings menu
General Settings menu
Understanding the printer menus 191
ADF Loaded Beep
Quiet Mode
Run Initial setup
Understanding the printer menus 192
Scan to PC Port Range
Understanding the printer menus 193
Keyboard
Paper Sizes
Displayed Information
Understanding the printer menus 194
Time Format
Understanding the printer menus 195
Home screen customization
Date Format
Understanding the printer menus 196
Understanding the printer menus 197
Understanding the printer menus 198
Hibernate Timeout on Connection
Error Recovery
Print Recovery
Understanding the printer menus 199
Understanding the printer menus 200
Copy Settings menu
Understanding the printer menus 201
Understanding the printer menus 202
Understanding the printer menus 203
Understanding the printer menus 204
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding the printer menus 205
Resolution
Understanding the printer menus 206
Fax Cover
Dial Prefix
Understanding the printer menus 207
Understanding the printer menus 208
Temperature
Understanding the printer menus 209
Color Balance
Understanding the printer menus 210
Understanding the printer menus 211
Understanding the printer menus 212
Understanding the printer menus 213
‑mail Settings menu
Understanding the printer menus 214
Format
Color
Orientation
Understanding the printer menus 215
Understanding the printer menus 216
Understanding the printer menus 217
FTP Settings menu
Understanding the printer menus 218
Use cc/bcc
Understanding the printer menus 219
Understanding the printer menus 220
Understanding the printer menus 221
FTP bit Depth
File Name
Understanding the printer menus 222
Scan Settings
Flash Drive menu
Understanding the printer menus 223
Understanding the printer menus 224
Scan Bit Depth
Understanding the printer menus 225
Print Settings
Understanding the printer menus 226
Copies
Understanding the printer menus 227
Print Settings
Setup menu
Understanding the printer menus 228
Resource Save
Understanding the printer menus 229
Print Area
Download Target
Understanding the printer menus 230
Finishing menu
Understanding the printer menus 231
Staple Job
Run Stapler Test
Understanding the printer menus 232
Quality menu
Understanding the printer menus 233
Job Accounting menu
Understanding the printer menus 234
Utilities menu
XPS menu
PostScript menu
Understanding the printer menus 235
Understanding the printer menus 236
PCL Emul menu
Understanding the printer menus 237
PCL Emulation Settings
Tray Renumber
Understanding the printer menus 238
Scale
Html menu
Understanding the printer menus 239
Font Size
Menu item Description
Help menu
Image menu
Understanding the printer menus 240
Understanding the printer menus 241
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 244
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
Page
Disposing of a printer hard disk
Securing the printer
Statement of Volatility
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Lexmark security Web
Finding printer security information
Maintaining the printer 252
Cleaning printer parts
Cleaning the printer
Maintaining the printer
Maintaining the printer 253
Cleaning the scanner glass
Page
Emptying the hole punch box
Close the scanner cover
Pull out the hole punch box
From the home screen, touch Status/Supplies View Supplies
Checking the status of parts and supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
Ordering a maintenance kit
Maintaining the printer 258
Regular cartridge
Ordering staple cartridges
Ordering an imaging unit
Maintaining the printer 260
Storing supplies
Replacing supplies
Replacing the toner cartridge
Maintaining the printer 261
Page
Page
Maintaining the printer 264
Replacing the imaging unit
Page
Page
Page
Maintaining the printer 268
Replacing a staple cartridge
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Managing the printer 273
Restoring factory default settings
Clearing jams 274
Clearing jams
Avoiding jams
Load paper properly
Page
Clearing jams 276
Allow the paper to enter the optional mailbox bins properly
Use recommended paper
Understanding jam messages and locations
Area name Printer control panel message What to do
Clearing jams 279
‑page jam, lift front cover to remove cartridge
Page
Page
Page
‑page jam, open upper rear door
Page
‑page jam, open upper and lower rear door
Page
Clearing jams 287 Close the rear door
Page
‑page jam, remove standard bin jam
‑page jam, remove tray 1 to clear duplex
‑page jam, open tray x
‑page jam, clear manual feeder
‑page jam, open mailbox rear door. Leave paper in bin yy.xx
Page
Page
Clearing jams 296
‑page jam, open automatic feeder top cover y.xx
Page
Page
Page
Page
Page
Understanding the printer messages
Troubleshooting
Close finisher rear door
Troubleshooting 303
Check tray x connection
Close door or insert cartridge
Complex page, some data may not have printed
Close top access cover
Configuration change, some held jobs were not restored
Close rear door
Fax partition inoperative. Contact system administrator
Disk full, scan job canceled
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Imaging unit nearly low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Insert hole punch box
Install bin
Incompatible tray x
Incorrect paper size, open paper source
Insufficient memory to collate job
Install duplex
Install Tray
Insufficient memory for Flash Memory Defragment operation
Load paper source with custom string paper orientation
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory, some Held Jobs were deleted
Load Manual Feeder with paper size paper orientation
Troubleshooting 310
Load Manual Feeder with custom string paper orientation
Load Manual Feeder with custom type name paper orientation
Load staples
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Non‑Lexmark supply type, see User’s Guide 33.xy
No analog phone line connected to modem, fax is disabled
Network x software error
Memory full, cannot send faxes
Paper changes needed
Parallel port x disabled
Remove defective disk
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Reattach bins x y
Remove paper from linked set bin name
Remove packaging material, area name
Remove paper from all bins
Remove paper from bin
Printer and toner cartridge regions
Troubleshooting 316
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Replace unsupported imaging unit 32.xy
Replace roller kit
Replace separator pad
Replace unsupported cartridge 32.xy
Serial option x error
Restore held jobs?
Scanner disabled by admin
Scanner maintenance required soon, use ADF Kit
Standard USB port disabled
Serial port x disabled
Some held jobs were not restored
Standard network software error
Tray x paper size unsupported
Too many disks installed
Too many flash options installed
Too many trays attached
Solving printer problems
Action Yes
Basic printer problems
Troubleshooting 322
Printer is not responding
Printer display is blank
Troubleshooting 323
Cannot detect internal option
Hardware and internal option problems
Troubleshooting 324
Action Yes Step Problem is solved Go to step
Internal Solutions Port does not operate correctly
Tray problems
Troubleshooting 325
USB/parallel interface card does not operate correctly
Troubleshooting 326
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 327
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Troubleshooting 328
Envelope seals when printing
Error message about reading the flash drive appears
Troubleshooting 329
Job prints from the wrong tray or on the wrong paper
Troubleshooting 330
Step Problem is solved. Go to step
Incorrect characters print
Large jobs do not collate
Troubleshooting 331
Click File Print Advanced Print As Image OK OK
Troubleshooting 332
Printing slows down
Print jobs do not print
Troubleshooting 333
Troubleshooting 334
Settings General Settings Print Recovery Page Protect Off
Print job takes longer than expected
Unexpected page breaks occur
Troubleshooting 335
Settings General Settings Timeouts
Tray linking does not work
Clipped pages or images
Print quality problems
Troubleshooting 336
Characters have jagged or uneven edges
Compressed images appear on prints
Troubleshooting 337
Gray background on prints
Troubleshooting 338
Horizontal voids appear on prints
Troubleshooting 339
Incorrect margins on prints
Troubleshooting 340
Troubleshooting 341
Paper curl
Printer is printing blank pages
Printer is printing solid black pages
Troubleshooting 342
Print irregularities
Troubleshooting 343
Print is too dark
Troubleshooting 344
Troubleshooting 345
Print is too light
Troubleshooting 346
Repeating defects appear on prints
Troubleshooting 347
Troubleshooting 348
Shadow images appear on prints
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 349
Streaked vertical lines appear on prints
Troubleshooting 350
Toner fog or background shading appears on prints
Troubleshooting 351
Troubleshooting 352
Toner rubs off
Toner specks appear on prints
Vertical voids appear on prints
Troubleshooting 353
Transparency print quality is poor
Uneven print density
Troubleshooting 354
Solving copy problems
Troubleshooting 355
Copier does not respond
Partial document or photo copies
Troubleshooting 356
Poor copy quality
Advanced Options Advanced Imaging Sharpness select a lower
Scanner unit does not close
Solving fax problems
Troubleshooting 358
Caller ID is not shown
Cannot send or receive a fax
Troubleshooting 359
Can receive but not send faxes
Troubleshooting 360
361
Yes Problem is solved Go to step
Received fax has poor print quality
Fax and e-mail functions are not set up
Troubleshooting 362
Settings General Settings Run initial setup Yes
Solving scanner problems
Troubleshooting 363
Click Settings Fax Settings Analog Fax Setup
Poor scanned image quality
Troubleshooting 364
Cannot scan from a computer
Partial document or photo scans
Troubleshooting 365
Scan job was not successful
Step Change the file name. Go to step
Troubleshooting 366
Stamp or Overwrite
Existing file check box
Scanner does not respond
Troubleshooting 367
Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Troubleshooting 368
Mail
Troubleshooting 369
Contacting customer support
Tech Library
June
Product information
Edition notice
370
371
Trademarks
Meter average sound pressure, dBA
Licensing notices
Noise emission levels
372
Product disposal
Static sensitivity notice
373
Laser notice
Temperature information
Power consumption
Product power consumption
375
Sleep Mode
Hibernate Mode
Mode Description Power consumption Watts
Total energy usage
Off mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
Regulatory notices for telecommunication terminal equipment
377
378
Using this product in Switzerland
Japanese telecom notice
379
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Modular component notice
Exposure to radio frequency radiation
Industry Canada Canada
382
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
383
384
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
Extent of limited warranty
Limitation of liability
385
Patent acknowledgment
Additional rights
386
Numerics
Symbols
2100‑sheet tray loading 74 550‑sheet tray installing
Index
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