Manuals / Lexmark / Computer Equipment / Printer

Lexmark 836 Envelope seals when printing, Error message about reading the flash drive appears

Models: 836 MX810 24T0041 MX810DFE

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Troubleshooting

 

329

 

 

 

Action

Yes

No

Step 3

The problem is solved.

Add additional printer

Free up additional printer memory by deleting some of the held jobs.

 

memory.

Does the job print?

 

 

 

 

 

Envelope seals when printing

 

 

 

 

 

Action

Yes

No

 

 

 

a Use envelopes that have been stored in a dry environment.

Contact customer

The problem is solved.

Note: Printing on envelopes with high moisture content can seal the

support.

 

flaps.

 

 

b Resend the print job.

 

 

Does the envelope seal when printing?

 

 

 

 

 

Error message about reading the flash drive appears

 

 

 

 

 

Action

Yes

No

 

 

 

Step 1

Go to step 2.

Insert the flash drive

Check if the flash drive is inserted into the front USB port.

 

into the front USB port.

Note: The flash drive will not work if it is inserted into the rear USB

 

 

port.

 

 

Is the flash drive inserted into the front USB port?

 

 

 

 

 

Step 2

Wait until the printer is

Go to step 3.

Check if the indicator light on the printer control panel is blinking green.

ready, then view the

 

Note: A green blinking light indicates that the printer is busy.

held jobs list, and then

 

print the documents.

 

 

 

Is the indicator light blinking green?

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

a Check for an error message on the display.

 

 

b Clear the message.

 

 

Does the error message still appear?

Step 4

Go to step 5.

The problem is solved.

Check if the flash drive is supported.

For more information on tested and approved USB flash drives, see “Supported flash drives and file types” on page 101.

Does the error message still appear?

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Image 329
Lexmark 836, MX810 Envelope seals when printing, Error message about reading the flash drive appears, Troubleshooting 329
Page 328 Page 330

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.