Troubleshooting

355

Copier does not respond

 

Action

Yes

No

 

 

 

 

 

Step 1

Clear the error or status

Go to step 2.

 

Check if an error or status message appears on the display.

message.

 

 

Does an error or status message appear?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Connect the power

 

Check if the power cord is plugged into the printer and a properly

 

cord to the printer and

 

grounded electrical outlet.

 

a properly grounded

 

 

 

electrical outlet.

 

Is the power cord plugged into the printer and a properly grounded

 

 

 

electrical outlet?

 

 

 

 

 

 

 

Step 3

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn it back

 

support.

 

on.

 

 

 

Did Performing Self Test and Ready appear?

 

 

 

 

 

 

Partial document or photo copies

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Place the document or

 

Check the placement of the document or photo.

 

photo facedown on the

 

Make sure the document or photo is loaded facedown on the scanner

 

scanner glass in the

 

 

upper left corner.

 

glass in the upper left corner.

 

 

 

 

 

Is the document or photo loaded correctly?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Change the paper size

 

Check if the paper size setting matches the size of the paper loaded in the

 

setting to match the

 

tray.

 

paper loaded in the

 

From the Paper menu on the printer control panel, check the Paper

 

tray, or load the tray

 

 

with paper that

 

Size setting.

 

 

 

matches the paper size

 

 

 

 

Does the paper size setting match the size of the paper loaded in the tray.

 

setting.

 

 

 

 

 

 

 

 

Step 3

The problem is solved.

Contact customer

 

a Specify the paper size. Depending on your operating system, specify

 

support.

 

the paper size in Printing Preferences or the Print dialog.

 

 

 

b Resend the print job.

 

 

 

Do copies print properly?

 

 

 

 

 

 

Page 355
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Lexmark 24T0041, MX810DFE, 836 manual Copier does not respond, Partial document or photo copies, Troubleshooting 355

836, MX810, 24T0041, MX810DFE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

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Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.